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Sutton Ford

Matteson, IL

4.4
4,578 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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21315 Central Avenue

Matteson, IL

60443

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Showing 4,578 reviews

January 03, 2026

I went with my mom to get her oil changed and I left out with a 2026 Ford Explorer my salesmen Jonathan did a great job at getting me the deal and the ride I wanted I will definitely recommend to my family, More

by Eddieandrew13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan
Jan 03, 2026 -

Sutton Ford responded

Thank you for choosing Sutton Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 26, 2025

Great Great customer service was extremely professional and helpful throughout our entire process of purchasing a new car. She patiently answered all of our questions, explained every detail clearly, and m More

by riosmoises26
Recommend Dealer
Yes
Employees Worked With
Rosa
Dec 26, 2025 -

Sutton Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sutton Ford.

December 18, 2025

Do was great. Not given what was promised Doc Signed a paper to a price that we wanted get to finance after waiting for hours.Price was not what we expected, neith More

by Katieefox
Recommend Dealer
No
Employees Worked With
Adam Mohammed
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Mohammed
Dec 22, 2025 -

Sutton Ford responded

Katiee, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly, or let us know the best way to reach you, and we will be in touch.

December 15, 2025

I dint even know who Adam is first off and you guys said we won 5000$ to get us in there More

by Tolyakamike
Recommend Dealer
No
Employees Worked With
Adam Mohammed
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Mohammed
Dec 18, 2025 -

Sutton Ford responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

December 06, 2025

Lester Parker was awesome, made the process so simple and found a vehicle for my needs. This is my 4th vehicle buying from Lester and Sutton Ford. Looking forward to many more. More

by dupreeadams
Recommend Dealer
Yes
Employees Worked With
Lester Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lester Parker
Dec 06, 2025 -

Sutton Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 28, 2025

Everyone was very friendly and easy to work with. The dealership itself has a nice layout with a ton of vehicles More

by NICK13
Recommend Dealer
Yes
Employees Worked With
Rosa
Nov 28, 2025 -

Sutton Ford responded

Thanks for sharing your thoughts about your experience with Sutton Ford. We appreciate your business and hope to see you again soon!

November 20, 2025

They worked with me to get the payment I wanted for the car I wanted More

by debrabulow
Recommend Dealer
Yes
Employees Worked With
Adam Mohammed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Mohammed
Nov 20, 2025 -

Sutton Ford responded

Thanks for sharing your thoughts about your experience with Sutton Ford. We appreciate your business and hope to see you again soon!

November 06, 2025

Great deal on my new tricks and very nice staff thaf was easy to work with however very unorganized and had a lot paper work delays. More

by mrchmel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
N/A
Nov 07, 2025 -

Sutton Ford responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

November 02, 2025

It was great, I explained what I wanted and Eric made sure he delivered what I needed More

by danielle.hardy
Recommend Dealer
Yes
Employees Worked With
Eric Maymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maymon
Nov 02, 2025 -

Sutton Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 02, 2025

Great They are good at what they do. Very professional as well as willing They make it happen More

by Jacqueline Cisero
Recommend Dealer
Yes
Employees Worked With
Adam Mohammed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Mohammed
Nov 02, 2025 -

Sutton Ford responded

Thanks for sharing about your experience with Sutton Ford. We appreciate your business and hope to see you again soon!