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Sutton Ford

Matteson, IL

Overview
Employees
Reviews
Vehicles
4.4
4,397 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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21315 Central Avenue

Matteson, IL

60443

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Showing 4,397 reviews

February 03, 2024

Excellent Attention, response, knowledge was all great. Sutton team was great to work with throughout the process More

by jim.cox
Recommend Dealer
Yes
Employees Worked With
Nick, Craig
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Feb 05, 2024 -

Sutton Ford responded

It's great to hear that we were able to help you out, Jim. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Sutton Ford!

Helpful
February 02, 2024

Attentive to my need. Will to address any concerns. Professional Courteous, friendly, responsive, and will followup. More

by markareed1
Recommend Dealer
Yes
Employees Worked With
Kevin Honeycutt
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Feb 02, 2024 -

Sutton Ford responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Sutton Ford!

Helpful
January 18, 2024

Knowledge of the vehicle and financing were nice. Was told that the service department is great. More

by newb410
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fay
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Jan 19, 2024 -

Sutton Ford responded

Thank you so much for your wonderful review! We are thrilled that Fay had the opportunity to provide you with great service. We thank you for choosing Sutton Ford!

Helpful
December 25, 2023

Sutton Ford is like a second family to me. My husband has bought 2 vehicles from Sutton and today it was my turn!!! Salesperson Ellie Lane went above and beyond to put me in the perfect vehicle More

by 1biggirl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ellie Lane, salesperson
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Dec 27, 2023 -

Sutton Ford responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Sutton Ford!

Helpful
December 21, 2023

Amazing and easy to work with everyone was helpful and I was in and out pretty quickly More

by rhattar1221
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lester Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Shaqra
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Dec 21, 2023 -

Sutton Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Helpful
December 10, 2023

My sales rep, Anthony Frank, and finance rep, Al, were both extremely professional, personable and made this involved experience very manageable. More

by raeac
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Sporando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Mayake
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Dec 11, 2023 -

Sutton Ford responded

Thank you so much for your wonderful review! We are thrilled that Anthony and Al had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Sutton Ford!

Helpful
December 01, 2023

Polite thorough explanation of certain things were clear Would highly recommendation ford . buying a car to my friends from More

by Joannuca10
Recommend Dealer
Yes
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Dec 03, 2023 -

Sutton Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Sutton Ford, we look forward to having you as one of our valued customers for many more years to come!

Helpful
November 29, 2023

I was not happy with my service. Service provided took to long. I ended up with more problems a week later. More

by calhounwilk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cree Lyons
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2023 -

Sutton Ford responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Helpful
November 20, 2023

Thank you Kevin Huneycutt for your professionalism and not being pushy to make a purchase. I Would definitely buy from Sutton Ford again. More

by rad-plum
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Honeycutt
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Nov 20, 2023 -

Sutton Ford responded

We are very happy to hear Kevin provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
November 20, 2023

God bless you my dealer's name is Eric I enjoyed him very much he got me something that I can afford and such a beautiful car just like I asked God for have a blessed day More

by pray_long
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Eric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Maymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2023 -

Sutton Ford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Eric can do to assist you, please do not hesitate to let us know. We are always happy to help!

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