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Sutton Ford
Matteson, IL
4,495 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,495 reviews
August 04, 2021
Excellent customer service from Jillian and Jamie. They keep you informed about your vehicle at all times. They are very courteous. I love coming there. keep you informed about your vehicle at all times. They are very courteous. I love coming there. More
by VINCEHA2
Verified Customer
August 04, 2021
The people at the dealership And in the quick line are very very professional When I get my car service They do a very good job very very professional When I get my car service They do a very good job More
by wolf11mann
August 04, 2021
I was told too many things when it came down for me to get in my car I was tricked into something that was totally different from what they told get in my car I was tricked into something that was totally different from what they told More
by jasmineanderson8380
Employees Worked With
Tiffany Walker, Marcus Anthony
August 03, 2021
Eric and his team took care of my vehicle like it was theres. They found the problem in a short time and had it fixed before lunchtime. Eric and his team dont waste time just get results. theres. They found the problem in a short time and had it fixed before lunchtime. Eric and his team dont waste time just get results. More
by fish216600
Employees Worked With
Eric Eric
August 03, 2021
Dealership very accommodating. Somewhat disappointed with the auto butler. Inside of car was not thoroughly done. Vents inside and console weren’t clean. There was evidence that they had not been touched, the auto butler. Inside of car was not thoroughly done. Vents inside and console weren’t clean. There was evidence that they had not been touched, More
by Fredonia1
Employees Worked With
Eric Eric
August 03, 2021
The service team at Sutton Ford is outstanding, they set the standard for how a dealership is supposed to take care of their customers needs. the standard for how a dealership is supposed to take care of their customers needs. More
by jayw505
August 02, 2021
The Service team continues to go above and beyond the call of duty when it comes to addressing all my service needs for both of my vehicles. call of duty when it comes to addressing all my service needs for both of my vehicles. More
by jayw505
Employees Worked With
August 02, 2021
Service was very prompt and additional request and assistance very punctual. I loved your Service, Appreciation to Jillian and Jessie gets a Plus !! Your TEAM work is tops !! 👏👏👏 assistance very punctual. I loved your Service, Appreciation to Jillian and Jessie gets a Plus !! Your TEAM work is tops !! 👏👏👏 More
by lovecreations2
Employees Worked With
August 02, 2021
Great and fast servic. Jillian was friendly and professional. (My only complaint was it was no coffee when I visited lol) but overall excellent service. professional. (My only complaint was it was no coffee when I visited lol) but overall excellent service. More
by lamarcus001
Employees Worked With
August 02, 2021
I appreciated letting me know what repairs were needed and the communication in general from the staff. Customer service was great. Much appreciated. Thank you and the communication in general from the staff. Customer service was great. Much appreciated. Thank you More
by Brobb35
Employees Worked With
Jessica Harris
