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Sutton Ford

Matteson, IL

4.4
4,496 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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21315 Central Avenue

Matteson, IL

60443

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Showing 4,496 reviews

July 28, 2021

Sutton Ford Dealership has done and is doing quality Service on my Ecosport SUV. Jillian Stanford & Staff who worked on my Vehicle did a great job. Thank you Sutton Ford. More

by revbabz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2021

The service was efficient and took less time than estimated. I received the Auto Butler service and my car looked amazing. Looking forward to the next maintenance! More

by smith9771
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cree Lyons
July 27, 2021

The problem I am Having with my car of course happened the day after it was fixed. I Shouldn’t be bringing a car In this much. So I’m quite worried. More

by MGLEICH19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2021

Professional, kind, attentive, patient, willing to answer all questions, helped me get the Fird Rewards app on my cell, and obviously enjoyed their jobs and wanting to do their best at it! More

by G2SOTO2
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2021

Rich are salesmen was wonderful. He cared and was very compliant to are needs. With that being said, we will return for are next vehicle purchase. Also, Shannon was awesome and very helpful More

by thompson.marion
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittani Ashley Culpepper, matt monix, Tiffany Walker
July 27, 2021

I've returned my vehicle 5 times within 2 months for an issue that has yet to be resolved. I AM DEFINITELY AN UNHAPPY CUSTOMER.. More

by Junyce55@gmail.com
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Department
Jul 30, 2021 -

Sutton Ford responded

We apologize for the invonvenience. Please share your name so we can look further into this.

Jul 31, 2021 -

Junyce55@gmail.com responded

Junyce Campbell

July 26, 2021

Everybody was helpful and and courteous I had a good experience excellent work on my vehicle I was very satisfied I would definitely come back More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Eric
July 26, 2021

I’ve been servicing my vehicle at this dealership for several years and I’ve always received great service and great customer care from their service advisors. More

by thames1260
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2021

The service at Sutton Ford is always outstanding. I have never had a bad experience here, everyone is friendly and helpful. I have been coming to this location for years I would never think of going anywher More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Harris, Randy Mohrbach
July 24, 2021

Great work and great people to work with melissa was very good at helping finding the problem with my f150 the work was done and I am very happy More

by calharris0520
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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