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Sutton Ford
Matteson, IL
4,499 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,499 reviews
October 09, 2023
Eric handled the negotiations process well. He did end up responding and fixing the activation of my LoJack. He did end up responding and fixing the activation of my LoJack. More
by Dnsknc
Verified CustomerEmployees Worked With
October 08, 2023
Im a senior citizen who was at the dealership,where met Mr Pruit who was an asst salesmN and he was very knowledgrable .and patient in explIning the details of the csr I endeded up purchasing a 2024 Mr Pruit who was an asst salesmN and he was very knowledgrable .and patient in explIning the details of the csr I endeded up purchasing a 2024 ford edge. Then he handed me over to Mr Parker whom I had some years earlier. I would suggest this yeam to anyone More
by Bro Wim
Employees Worked With
Mr pruit, Mr Parker
October 07, 2023
Customer service is the best. Employees are doing a great job. Keep up the good work Employees are doing a great job. Keep up the good work More
by bjclark812@gmail.com
Employees Worked With
Other Employees :
Cree Lyons, Eric Eric
October 06, 2023
Great experience as usual except when I arrive at the cashier to pay. Always a very unpleasant women working there, she has little to no courtesy for customers. Happens every time I encounter her. Jessic cashier to pay. Always a very unpleasant women working there, she has little to no courtesy for customers. Happens every time I encounter her. Jessica is the absolute best tho! More
by timsalama86
Employees Worked With
NA
October 06, 2023
My experience was stellar, great customer service and technicals were very knowledgeable and accurate in a timely manner. technicals were very knowledgeable and accurate in a timely manner. More
by alice.gayles
October 06, 2023
Everyone at this dealership are always helpful and kind. I’ve never had a problem not solved. I’ve never had a problem not solved. More
by Lipstick71
October 05, 2023
We have used this service many times and have been pleased. However this time I told them I wanted the transmission fluid checked and changed and they did not do it. pleased. However this time I told them I wanted the transmission fluid checked and changed and they did not do it. More
by Kmg8812
Employees Worked With
Victoria did fine but did not do what I asked
