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Sutton Ford
Matteson, IL
4,496 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,496 reviews
July 14, 2021
Very kind staff just way over the top prices for simple procedures that need to be done almost 2 thousand dollars just to diagnose a problem that takes no more than a hour amd a half to diagnose I took it procedures that need to be done almost 2 thousand dollars just to diagnose a problem that takes no more than a hour amd a half to diagnose I took it else where and they diagnosed and fully fixed the problem and assured it for less than a 1000 dollars that sutton wanted almost two thousand to just diagnose More
by albert110
Verified CustomerEmployees Worked With
July 14, 2021
I can say I enjoyed my experience with Sutton Ford. The staff was very attentive and professional and I highly recommend going to them. Thank you staff was very attentive and professional and I highly recommend going to them. Thank you More
by Jason Pickens
Employees Worked With
Anthony S. I also give 5 stars, Brittani Ashley Culpepper, chuck Yzaguirre
July 13, 2021
Excellent service team. Always thorough and quick. Everyone seems generally concerned about my SUV's maintenance. I also like the detailed report regarding future maintenance for my vehicle. Everyone seems generally concerned about my SUV's maintenance. I also like the detailed report regarding future maintenance for my vehicle. More
by reddbarn32
Employees Worked With
Other Employees :
Randy Mohrbach, Cree Lyons, Eric Eric
July 13, 2021
Great service very friendly my work was completed in a very timely. I was very satisfied with the service. I wold continue to use Ford service in the future very timely. I was very satisfied with the service. I wold continue to use Ford service in the future More
by banks8181
Employees Worked With
Cree Lyons
July 13, 2021
Sutton Ford has always given me great service, as well as been Courteous and professional, they have always took care of my car. Thank you Sutton Ford been Courteous and professional, they have always took care of my car. Thank you Sutton Ford More
by garmary
July 12, 2021
Automotive purchasing is always a time-consuming experience, but Anita Sutton did a terrific job throughout the process and so did management. Everyone was very friendly, cooperative, and the follow experience, but Anita Sutton did a terrific job throughout the process and so did management. Everyone was very friendly, cooperative, and the follow-up has been excellent as well. More
by pres29
Employees Worked With
LaToyta McDonald, Anita Sutton
July 12, 2021
Melissa is great and friendly. Service was great had a minor error but it was corrected efficiently and in a timely manner . Communication is also great. minor error but it was corrected efficiently and in a timely manner . Communication is also great. More
by tabanderson28
Employees Worked With
Other Employees :
Randy Mohrbach, Cree Lyons, Eric Eric
July 12, 2021
I was concerned about my car and I believe Sutton Ford was concerned about my concern for my car and me as a person in general. They were diligent in follow up as well with caring customer service! was concerned about my concern for my car and me as a person in general. They were diligent in follow up as well with caring customer service! More
by Grateful1
July 12, 2021
Jillian, Jessica and Stacey all from quick lane are wonderful to work with. As long as they continue to be there, I will continue to have my vehicle serviced there. wonderful to work with. As long as they continue to be there, I will continue to have my vehicle serviced there. More
by richardw5311
July 12, 2021
I love the personnel at Sutton Ford! I spoke with Anita Sutton. Jillian was kind enough to bring my car back inside when it was finished. I am using oxygen and have difficulty with my breathing if I walk t Sutton. Jillian was kind enough to bring my car back inside when it was finished. I am using oxygen and have difficulty with my breathing if I walk too far! Thank you everyone! More
by bjjohnson2
