Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Sutton Ford
Matteson, IL
4,501 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,501 reviews
April 26, 2021
I have a person that took my order was Jillian and she was very knowledgeable and very courteous had a happy smile on her face was very knowledgeable and very courteous had a happy smile on her face More
by mrlb11
Verified CustomerEmployees Worked With
April 26, 2021
I was in & out within 3 1/2 hours! This included, test driving, getting the vehicle cleaned & ready, transferring plates, running credit & making a deal! This is my 3rd vehicle from Sutton Ford, Anita Sut driving, getting the vehicle cleaned & ready, transferring plates, running credit & making a deal! This is my 3rd vehicle from Sutton Ford, Anita Sutton is the best salesperson! I wasn't rushed or forced into any decisions. The Sutton Ford family was patient & courteous. Great, qualitative service! More
by only1msvon
Employees Worked With
Anita Sutton
April 26, 2021
Never had a bad experience with Sutton Ford. I’ll keep coming back here with my Ford and with my friends about the good work Sutton Ford do there coming back here with my Ford and with my friends about the good work Sutton Ford do there More
by g.watts2
Employees Worked With
Cree Lyons
April 26, 2021
Julian Stanford in QuickLanes is the best! Every time I come in she's so nice. She's knowledgeable and I know I'm going to receive the best service. I love working with her. She's an asset to the Ford fami come in she's so nice. She's knowledgeable and I know I'm going to receive the best service. I love working with her. She's an asset to the Ford family! When I come in, I wait to see her only. More
by klisago
Employees Worked With
April 26, 2021
Everything went well The service was completed as expected, in a timely manner. Everyone was friendly and polite. We’ll continue to use Sutton Ford for our regular vehicle service expected, in a timely manner. Everyone was friendly and polite. We’ll continue to use Sutton Ford for our regular vehicle service More
by peggygergel
Employees Worked With
Eric Eric
April 23, 2021
Your Jillann and Jessica in Quick Lane service was phenomenon, they did an outstanding job. They went above and beyond my expectations. They both deserve a RAISE! phenomenon, they did an outstanding job. They went above and beyond my expectations. They both deserve a RAISE! More
by agriffin988
April 23, 2021
The dealership and Melissa from the service department were friendly and very helpful and concern about my vehicle needs. Liked the service and friendliness of the staff. were friendly and very helpful and concern about my vehicle needs. Liked the service and friendliness of the staff. More
by HASHIJACO
Employees Worked With
April 23, 2021
Service center did a good job and on time. Parts for two Service center did a good job and on time. Parts for two recall suppose to come in. Please schedule when arrives for 2020 nautilus. Thanks. Service center did a good job and on time. Parts for two recall suppose to come in. Please schedule when arrives for 2020 nautilus. Thanks. More
by Jaishriram
Employees Worked With
April 23, 2021
Couldn't figure out what the issue was for my 4x4 automatically turning on, so not happy about that. Not happy they don't have loaner vehicles available either! automatically turning on, so not happy about that. Not happy they don't have loaner vehicles available either! More
by a.m.reynolds91
Employees Worked With
Stephanie
April 22, 2021
Staff was friendly and helpful knowledgeable courteous also told me what I need to be done with my Mustang feel injector need to be clean new tires and new Spark plugs also told me what I need to be done with my Mustang feel injector need to be clean new tires and new Spark plugs More
by romoeb
