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Sutton Ford
Matteson, IL
4,517 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,517 reviews
November 27, 2020
My Service Department rep was Melissa and she's always great at getting things done and in a very Professional manner. Kudos to Melissa! Jamie' was very helpful also. great at getting things done and in a very Professional manner. Kudos to Melissa! Jamie' was very helpful also. More
by youvondag
Verified Customer
November 27, 2020
The team was very courteous and helpful. Working thru the technical experience of the system being down, my reward points weren't able to be redeemed. The team helped me through it technical experience of the system being down, my reward points weren't able to be redeemed. The team helped me through it More
by elvis.townsend
November 25, 2020
Melissa and Jaime Lebran are the main reason I go Sutton Ford. I trust them unconditionally. The two of them are trustworthy and take pride in giving excellent service. The two of them treat you like fam Ford. I trust them unconditionally. The two of them are trustworthy and take pride in giving excellent service. The two of them treat you like family. More
by dr.lwojcik
November 25, 2020
They were very fast, communication was great as they kept me up to date on progress of the work done on my vehicle, I will return. me up to date on progress of the work done on my vehicle, I will return. More
by joseph.chopp
November 24, 2020
Jessica was very good Saturday. Very efficient,helpful. Very understanding young woman. She was very helpful trying to get the right product..Shr was good. Very understanding young woman. She was very helpful trying to get the right product..Shr was good. More
by bora_d2001
Employees Worked With
Jessica
November 24, 2020
Everything was good, the Lift Drivers were good, I like the way my Car looked when I received it back, I Love the work Ford Employees do, Thank you for everything. the way my Car looked when I received it back, I Love the work Ford Employees do, Thank you for everything. More
by sharonbatie
Employees Worked With
November 23, 2020
The dealership was great at handling my concerns about my vehicle, they were prompt to address my needs in obtaining me a rental also I was kept informed on the status of my vehicle while it was being servic vehicle, they were prompt to address my needs in obtaining me a rental also I was kept informed on the status of my vehicle while it was being serviced. The overall experience was excellent, great staff. More
by LENARDGREENWOOD
November 23, 2020
Everything is 100 percent.i have never had any problems at all service has always been and quick excellent and I appreciate the people there. at all service has always been and quick excellent and I appreciate the people there. More
by v.bedford
Employees Worked With
Other Employees :
Randy Mohrbach, Cree Lyons, Eric Eric
November 22, 2020
The quick lane and the Auto service dept. Has great customer service. They keep you informed with what's going on with your car and how much time it will take until your car is ready. They know my na customer service. They keep you informed with what's going on with your car and how much time it will take until your car is ready. They know my name when I walk in the door. More
by bmillsa
Employees Worked With
Eric Eric
