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Sutton Ford
Matteson, IL
4,501 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,501 reviews
September 19, 2020
As I have had Sutton Ford for my car needs and always have received the best of service. The staff is professional and friendly. I have received the best of service. The staff is professional and friendly. I More
by onniegems
Verified Customer
September 18, 2020
Very good experience! Oil change, tire rotation and wash in less than 2 hours.They took me in as a walk in appointment that was very much appreciated. Looking for a reliable service department, so far so in less than 2 hours.They took me in as a walk in appointment that was very much appreciated. Looking for a reliable service department, so far so good. Thank you! More
by goodrich_22
Employees Worked With
September 17, 2020
They do a great job. But pricing is really high,so I just wanted them to do my oil change because it's a dealership for my vehicle just wanted them to do my oil change because it's a dealership for my vehicle More
by CAVELL.ANDERSON19
September 17, 2020
I worked mostly with Rusty, he was very informative and helpful. Very friendly listen to what I wanted and my expectation, and did his best to make it happen. Great Experience.... Thank You All helpful. Very friendly listen to what I wanted and my expectation, and did his best to make it happen. Great Experience.... Thank You All More
by sofieramirez.221
Employees Worked With
Rusty
September 17, 2020
Suttpn Ford had excellent quality service. Anita Suttpn was very helpful, knowledgeable and friendly. This is my second vehicle Ive purchase from Sutton and I will so in the future. Thank You Anita Sutton was very helpful, knowledgeable and friendly. This is my second vehicle Ive purchase from Sutton and I will so in the future. Thank You Anita Sutton for excellent services. And a shout out to Latoya in the finance department. You girls are the best. More
by briggitte46
Employees Worked With
LaToyta McDonald, Anita Sutton
September 17, 2020
We have had great experiences in sales and service at Sutton Ford, They are pleasant on the phone and just as nice in person. Thanks for another fast, easy, and safe service visit. Sutton Ford, They are pleasant on the phone and just as nice in person. Thanks for another fast, easy, and safe service visit. More
by myhousetoyours
Employees Worked With
September 17, 2020
Everyone at Sutton Ford was extremely helpful in helping me with the purchase of the 2017 Ford Escape. Very professionally walked me through the sales process. me with the purchase of the 2017 Ford Escape. Very professionally walked me through the sales process. More
by nancy.enger
Employees Worked With
Abe Ascensio
September 17, 2020
Fast and done right the first time!!! Shuttle service Fast and done right the first time!!! Shuttle service was excellent, clean and courteous. I’m very happy with Service Dept. and my whole experienc Fast and done right the first time!!! Shuttle service was excellent, clean and courteous. I’m very happy with Service Dept. and my whole experience at Sutton Ford. More
by nickkicks25
September 17, 2020
I don’t have an issue with the dealership I have a I don’t have an issue with the dealership I have a problem with Ford witch affects the dealership. I have a Ford festa with a transmission that fo I don’t have an issue with the dealership I have a problem with Ford witch affects the dealership. I have a Ford festa with a transmission that ford knows is bad and faulty. I am the second owner car has 52000 miles on it and.they want 2200 dollars from me to repair fords Faulty trans. Makes me not want to buy FORDS ever. And I think it is a direct reflection on the dealership when you tire there hands in regards to replacement of that faulty trans. Thanks for your time A concerned car enthusiast More
by ms3991005
September 16, 2020
Great place. Friendly and helpful staff. I've purchased 4 of my cars from them. Although, I was there for an oil change, I had a random question regarding the cameras that I seen in offices. I end up inte of my cars from them. Although, I was there for an oil change, I had a random question regarding the cameras that I seen in offices. I end up interrupting Ms.McDonald, whom I've never met before but she gave me her undivided attention and answer the question. Geat customer service. More
by ynixon12
Employees Worked With
Jessica , LaToyta McDonald
