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Sutton Ford

Matteson, IL

Overview
Employees
Reviews
Vehicles
4.5
4,626 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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21315 Central Avenue

Matteson, IL

60443

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Showing 4,626 reviews

April 28, 2026

Faisal was awesome to work with. Made the whole process of getting my 2019 Ford F-150 quick and easy. Straightforward, friendly, and no pressure. Glad I went with him❤️ More

by joey santana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Faisal A
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2026 -

Sutton Ford responded

We appreciate your feedback and are thrilled Faisal made the experience quick, straightforward, and pressure-free. Enjoy your 2019 Ford F-150 and the miles ahead.

April 25, 2026

Good spot to get a car from. Made the process easy, not a whole lot of dealers that will do all the work online. Thanks again! More

by shalet1118
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stefan Stankovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damian Sojka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pablo Flores
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Apr 25, 2026 -

Sutton Ford responded

It’s great to hear our digital process made purchasing your Chevrolet Silverado 1500 straightforward. We’re glad you appreciated completing most steps online. We appreciate your feedback and hope to serve you again.

April 24, 2026

I immediately knew I wasn't buying from Sutton Ford when I heard other salesmen tacking on a seat protectant charge that the buyers didn't want. More

by jboud09
Recommend Dealer
No
Employees Worked With
Faisal A
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Faisal Ata
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Apr 30, 2026 -

Sutton Ford responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

April 24, 2026

Felt comfortable, and positive The experience was very positive and comfortable it didn't take all day, and was easy to find More

by alishiaaveritte836
Recommend Dealer
Yes
Employees Worked With
Kayla Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Ertl
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Apr 24, 2026 -

Sutton Ford responded

It’s wonderful to hear purchasing your Chevrolet Malibu was both comfortable and efficient. We’re glad our location was easy to find and that everything moved along smoothly. Thank you for the five-star rating; we look forward to assisting you again.

April 23, 2026

Lester and Jillian were very help . They answered all my questions and solve my service problems. More

by JUDYGRAHAM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lester Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2026 -

Sutton Ford responded

Thank you for highlighting how Lester and Jillian answered your questions and resolved your service needs. We’re delighted you’re enjoying your new Ford Explorer. Please let us know if there’s anything else we can do.

April 21, 2026

Very professional and trustworthy. Reliable and helpful. I love my vehicle, and I'm excited to shop at Ford with Lester. I'm always satisfied. More

by AVERNIQUE
Recommend Dealer
Yes
Employees Worked With
Lester Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lester Parker
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Apr 21, 2026 -

AVERNIQUE responded

I’ll keep coming back to Ford as long as Lester is there! He’s always so professional and trustworthy, and we know we can count on him to help us find a vehicle that is best for our family. I am a satisfied costumer thanks to Lester.

Apr 22, 2026 -

Sutton Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 09, 2026

Salesman was great , everything I asked for Damian delivered , I would buy a truck again from him! More

by jaspen29
Recommend Dealer
Yes
Employees Worked With
Damian
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Apr 09, 2026 -

Sutton Ford responded

Thank you for sharing your feedback. We’re delighted our team delivered on your requests and that you’re enjoying your Ford F-150. We look forward to assisting you with your next truck purchase.

April 09, 2026

sales excellent financing excellent and they detailed the vehicle wonderfully i would buy from them again More

by michelle.gustafson29
Recommend Dealer
Yes
Employees Worked With
faziel
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Apr 09, 2026 -

Sutton Ford responded

Thank you for noting how smoothly our sales and finance teams handled your purchase and for praising the detailing on your Ford Bronco Sport. It’s wonderful to hear you’d choose us again. We look forward to assisting you with any future vehicle needs.

April 09, 2026

This dealership is top notch and no I wasn’t persuaded or coerced to say this. They rose above every expectation that I had in every department. From sales to sales Mgr, to dealership Mgr. I felt totally res More

by herrod887
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damian who was my salesperson was awesome, and the sales mgr…tall guy with glasses, worked tirelessly to make my deal happen. ⭐️⭐️⭐️⭐️⭐️
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Apr 09, 2026 -

Sutton Ford responded

Your kind words about the respect and professionalism during your used Ford Explorer purchase mean a lot to us. We’re pleased our team supported you at every step without pressure and focused on finding the right fit despite your credit concerns. Thank you for recommending us and sharing that your experience exceeded expectations.

April 04, 2026

What I wanted, quick, professional and satisfied Great salesman and professional and honest and dedicated More

by markretired2025
Recommend Dealer
Yes
Employees Worked With
Eric Maymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maymon
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Apr 04, 2026 -

Sutton Ford responded

Thank you for sharing your experience. We’re glad Eric provided a fast, professional, and dedicated experience when you picked up your new Ford Explorer. We look forward to serving you again soon.

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