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Sutton Ford
Matteson, IL
4,501 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,501 reviews
June 04, 2020
This dealership is professional efficient knowledgeable kind patient and they put the word customer in customer service!! I bought my 2016 Ford Explorer bran new from this location and I was supersatisfied kind patient and they put the word customer in customer service!! I bought my 2016 Ford Explorer bran new from this location and I was supersatisfied then and I continue to be amazed at their customer service team now Especially the quick Lane...The quick Lane mechanics such as Jaime tells you the truth and gives you knowledgeable advice regarding your vehicle. This is all I ask as a consumer... More
by smorgan8
Verified Customer
June 04, 2020
You guy did a good job in repairing my 2020 Explorer and didn't take too long to repair it. They also washed my car when done. didn't take too long to repair it. They also washed my car when done. More
by GT_BS
Employees Worked With
June 04, 2020
Jessica was wonderful, she have so much enthusiasm as a professional. She make sure I was taken care of and also along with the programmer, the was out of site, can't wait to break another key. professional. She make sure I was taken care of and also along with the programmer, the was out of site, can't wait to break another key. More
by jefert
Employees Worked With
Jesica
June 04, 2020
Lester. Gave me a great deal on my new purchase and my trade in ! The paperwork process went smooth and no problems. I look forward to my next encounter ! trade in ! The paperwork process went smooth and no problems. I look forward to my next encounter ! More
by tymac85
Employees Worked With
June 04, 2020
It all comes down to the service we received from Tiffany! Kudos to her for providing exceptional sevice! I will definitely be a repeat customer. Tiffany! Kudos to her for providing exceptional sevice! I will definitely be a repeat customer. More
by justin.m.johnson88
Employees Worked With
James, Tiffany Walker
June 04, 2020
Loved the customer service they stayed behind the call of duty for me. What more could you ask for. Thank you Sutton Ford for good service duty for me. What more could you ask for. Thank you Sutton Ford for good service More
by waltworld224
Employees Worked With
Brittani Ashley Culpepper, chuck Yzaguirre
June 04, 2020
Tiffany was simply amazing. She is so kind and helpful. Hands down best experience I have had when purchasing a vehicle. The staff at Sutton Ford were all very kind and helpful. Hands down best experience I have had when purchasing a vehicle. The staff at Sutton Ford were all very kind and helpful. More
by Kristanelson21
Employees Worked With
Tiffany Walker
June 04, 2020
I was in for an oil change and to deal with a recall notice. I told that due to the number of vehicles ahead of me that it would take 45 min to an hour before they could work on the vehicle. Then an add notice. I told that due to the number of vehicles ahead of me that it would take 45 min to an hour before they could work on the vehicle. Then an additional 30 min to deal with the recall issue to include wash and vacume. I was in and out within an 45 minutes of showing up. I was very thankful for waiting and appreciative of them getting me in and out in the time that they did. More
by jlstemley3294
Employees Worked With
May 30, 2020
Chatman was great. Very honest and up front from beginning to end. If you are looking to buy a used or new car at Sutton, I highly recommend requesting him as your salesperson. beginning to end. If you are looking to buy a used or new car at Sutton, I highly recommend requesting him as your salesperson. More
by Brian
Employees Worked With
Chatman Farland
