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Sutton Ford
Matteson, IL
4,523 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,523 reviews
April 24, 2020
Jillian was very nice compassionate patient and very helpful I like her attitude she's very helpful and and always smiling and willing to help when needed helpful I like her attitude she's very helpful and and always smiling and willing to help when needed More
by lanairgosby912
Verified CustomerEmployees Worked With
April 24, 2020
Chuck elected the perfect vehicle with all our needs. Was very helpful and knowledgeable with the Ford Explorer. We are glad we came to this dealership. We received phenomenal service. Thank you! very helpful and knowledgeable with the Ford Explorer. We are glad we came to this dealership. We received phenomenal service. Thank you! More
by claudet92
Employees Worked With
chuck Yzaguirre
April 24, 2020
Sutton has been very competent in servicing my car I trust their service people. Although it was a long day due to the number of customers. they followed of social distancing and we were well taken care trust their service people. Although it was a long day due to the number of customers. they followed of social distancing and we were well taken care of. I was offered numerous times to be taken home and decided to stay. The staff was kind and followed up numerous times. More
by andersonfrancine1606
Employees Worked With
Jessica
April 24, 2020
This is the best ford dealership I have ever been to and this was the 4th Ford I have bought. Tiffany my sales person was wonderful! She was honest, caring and friendly. LaToya in finance was just as wonder this was the 4th Ford I have bought. Tiffany my sales person was wonderful! She was honest, caring and friendly. LaToya in finance was just as wonderful! Great service and warm friendly staff! I love Ford to begin with, but this is the first time I have felt this way about a dealership! More
by Leslie Sobczak
Employees Worked With
LaToyta McDonald, Tiffany Walker
April 23, 2020
Sutton Ford has been servicing our family cars for the last three years. They’ve done a great job! They squeeze us in to get oil changes! They work with our schedules. last three years. They’ve done a great job! They squeeze us in to get oil changes! They work with our schedules. More
by mclaughlin1
April 23, 2020
My Ford was acting up they solved the issue and were professional throughout the whole ordeal. Mechanics did a great job! Overall very satisfied with service. professional throughout the whole ordeal. Mechanics did a great job! Overall very satisfied with service. More
by rosal6243
Employees Worked With
April 23, 2020
Jullian was very helpful & pleasant, I thank her for her patience with my questions and concerns about my vehicle also appreciate the excellent car wash! patience with my questions and concerns about my vehicle also appreciate the excellent car wash! More
by J.
Employees Worked With
April 20, 2020
Great service and always giving me the best deals. I love the service at Sutton and great service reps. Jillian is so very helpful. She make sure I aware of my service and cost. the service at Sutton and great service reps. Jillian is so very helpful. She make sure I aware of my service and cost. More
by cburn1154
Employees Worked With
April 20, 2020
It was a repairThe people in the department are very professional. Mellisa has been taking care of M y car for 8 yrs and I havecomplete confidence in her and respect her opinion in the care of my auto professional. Mellisa has been taking care of M y car for 8 yrs and I havecomplete confidence in her and respect her opinion in the care of my auto More
by Loretta
April 19, 2020
Jamie was friendly and quick with getting me transported home. Great customer service!! My care was completed within before the expected time which I was told. home. Great customer service!! My care was completed within before the expected time which I was told. More
by m25428
Employees Worked With
