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Sutton Ford

Matteson, IL

4.5
4,561 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new ...
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21315 Central Avenue

Matteson, IL

60443

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Showing 4,561 reviews

April 16, 2020

I have used your dealership for years & will continue to do so.Your employees Jamie,Jillian, Melissa, your guys in Quick Lane, Auto Butler & your cashiers are exceptional. They always go out of there way to More

by KVCIHLAR19
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2020

The best dealership in the world I love these people they are great. Only thing you can say is if it's not right they will fix it. More

by olliewardell
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2020

They helped me to get a reliable vehicle. They were friendly and authentic. My expectations were greatly exceeded. I recommended them to everyone I know. More

by tyravivians424
Recommend Dealer
Yes
Employees Worked With
LaToyta McDonald, tavis johnson , Tiffany Walker
April 11, 2020

Excellent customer service during trying times Even with the pandemic she was very upbeat and pleasant to deal with.I dropped off car she called me and let me know what problem was very quickly and More

by hvacmike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2020

It is never a time that Jillian from Quick lane doesn't go above and beyond... she is always professional and pleasant. Jillian is the primary reason why I continue to have my vehicles serviced at this lo More

by lmanson713
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2020

Very customer friendly. Prompt service, on time pick Up. Extremely satisfied with the experience. Understandably, the hours a more constricted but the very very accomodating. More

by blowe046
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2020

I'm always very happy with the service I receive when I go there! Even through this pandemic everyone was kind and very patient while still maintaining professionalism. More

by reed_sherese
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen Taloff
April 06, 2020

Outstanding service outstanding lease manager.good selection of in stock vehicles service department completed a recent repair on time vehicle was washed and sanitized when done More

by JULIEB1
Recommend Dealer
Yes
Employees Worked With
Lester Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2020

I love my car but I can’t help feel negatively about this dealer. I made an appointment with Lindsey only to learn she doesn’t work there and is only online to get people in the door. Right there I felt de More

by maureens
Recommend Dealer
No
Employees Worked With
Mike Semik, chuck Yzaguirre
Apr 06, 2020 -

Sutton Ford responded

Hello, This is Karen Ford, Dealer Manager. I do not have a message but please feel free to call me 708-720-8000. We do use an offsite business development center which is contracted as part of Sutton Ford. We take pride in honoring our online pricing. Yes, if you decide to go with low rebates ie 0%, the rebates are foregone. This is through the manufacturer, they do not allow us to combine both. We still honor the online price, you add the rebates back and that would be the price. As for autobutler and etch, I hope you see the value and you will appreciate the accessories.

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April 06, 2020

Sutton Dealership is excellent in their service department. Melissa is the reason I come back to Sutton and I would recommend it to others. Great More

by bbree1
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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