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Sutton Ford
Matteson, IL
4,494 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,494 reviews
March 02, 2020
I just love Melissa and the Lincoln team. They are always eager to serve the customer day and night and through all electronic devices to get the job done. always eager to serve the customer day and night and through all electronic devices to get the job done. More
by smprentiss
Verified CustomerEmployees Worked With
Melissa
March 02, 2020
Most helpful Service Team!!! I will recommend Sutton Ford based upon my excellent customer experience during this visit. Highly qualified service team. Keep up the great job!!! AAAAA+++++ based upon my excellent customer experience during this visit. Highly qualified service team. Keep up the great job!!! AAAAA+++++ More
by pajenkins
February 29, 2020
I was concerned about the battery as I had just returned from out of town with my car completely dead. The dealership could not get to me for several days and Quick Lane was able to check my battery in a p from out of town with my car completely dead. The dealership could not get to me for several days and Quick Lane was able to check my battery in a pinch. Everyone is always helpful. Excellent customer service! I cannot remember the guy’s name (possibly Randy) that helped me but he is always helpful whenever I come there. More
by gollidaym
Employees Worked With
February 29, 2020
My salesperson was professional and courteous. I m happy with my perchase, she has contacted for any problem that l may have had. I am satisfied. with my perchase, she has contacted for any problem that l may have had. I am satisfied. More
by carolyndonley47
Employees Worked With
Tiffany Walker
February 29, 2020
I WAS SATISFIED WITH THE TIMELY MANNER IN WHICH MY I WAS SATISFIED WITH THE TIMELY MANNER IN WHICH MY VEHICAL WAS REPAIRED AND RETURNED , AND THE COURTESY AND PROFESSIONALISM THAT IS ALWAYS SHOWN TO I WAS SATISFIED WITH THE TIMELY MANNER IN WHICH MY VEHICAL WAS REPAIRED AND RETURNED , AND THE COURTESY AND PROFESSIONALISM THAT IS ALWAYS SHOWN TO ME More
by GLORIOUS
Employees Worked With
February 29, 2020
Ease of appointment, friendly service by all personnel. Quick service. Explanation of service reguired and cost. Advised of washing of auto when weather conditions improve. Invitation to return for any ot Quick service. Explanation of service reguired and cost. Advised of washing of auto when weather conditions improve. Invitation to return for any other service requirements. More
by jameswilkins0410
Employees Worked With
Malissa LeBron
February 28, 2020
Every time that I had called Melissa the services provided to my vehicle has always been excellent she has great customer service continue the great work Melissa provided to my vehicle has always been excellent she has great customer service continue the great work Melissa More
by Hughcooper10
Employees Worked With
February 28, 2020
Hi Jillian, all is well. I was quite pleased with the services rendered to me on yesterday. I want to thank you and the team very much. 😊 services rendered to me on yesterday. I want to thank you and the team very much. 😊 More
by cmason515
February 28, 2020
I received great service at Sutton service department. Can’t say that for other dealers. I will continue to use Sutton instead of the dealer I purchased my vehicle from. Melissa was great and kept me upda Can’t say that for other dealers. I will continue to use Sutton instead of the dealer I purchased my vehicle from. Melissa was great and kept me updated on the repair process. Keep up the great work and customer service!!! More
by kshires4
Employees Worked With
February 27, 2020
good buy for the price. happy with you. good to have good service. I am glad I came to Sutton Ford. Anita Sutton give me a lot of her time to buy the right car for me. service. I am glad I came to Sutton Ford. Anita Sutton give me a lot of her time to buy the right car for me. More
by makw225
Employees Worked With
Anita Sutton
