
Sutton Ford
Matteson, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,494 reviews
Sutton Ford is ALWAYS AWESOME Whenever I have gone to Sutton Ford the experience has been awesome. The service and Quick Lane teams are the best. They are friendly, know their vehi Whenever I have gone to Sutton Ford the experience has been awesome. The service and Quick Lane teams are the best. They are friendly, know their vehicles and always try to give you the best price. Because of the service teams, when I had to buy a new car, I went straight to Sutton Ford. The sales rep, Tiffany, really worked with me to get me the vehicle I wanted at a price & payments I could afford, I purchased the tire and the glass warranty plans. When I had an issue with my tire, it was replaced, NO QUESTIONS ASKED. I LOVE Sutton Ford. More
Thank you from the Professional Service received at the Service Desk Personnel to the Mechanic to the Cashier. My car was done in a timely manner, overall, Excellent Service. Service Desk Personnel to the Mechanic to the Cashier. My car was done in a timely manner, overall, Excellent Service. More
Excellent crew Kept me informed of the work being done kept cost down gave me excellent service enjoy being around thank you for great service kept cost down gave me excellent service enjoy being around thank you for great service More
It was a quick and easy buying experience and it makes a first time buyer think highly of the place. I would for sure come back if I’m to by another car first time buyer think highly of the place. I would for sure come back if I’m to by another car More
Jamie Vasquez give good customer service. I like going to him when. I do business @ Sutton Ford. Keep up the good wk. He go over and beyond him when. I do business @ Sutton Ford. Keep up the good wk. He go over and beyond More
I’m glad that with the problem I experienced with my F150 and thinking I wouldn’t be able to pay for repair the flex plan was AWSOME. Eric was a great help. The first time I was there Dave help and I had a and thinking I wouldn’t be able to pay for repair the flex plan was AWSOME. Eric was a great help. The first time I was there Dave help and I had another problem the very day I pick the truck up and had it towed back and Eric helped but I didn’t like the idea of having to pay the deductible it should have showed it was more than one problem when showed if it was put on the machine I picked the truck up went straight to my appointment and come out and it wouldn’t start had to tow it back to shop to find out it’s something else wasn’t happy with what happened but Eric and Dave was able to help with both situations. I’m very pleased with both service employees. Thank, You Eric and Dave More
Purchased my vehicle there 15 years ago and they always conduct my maintenance and repairs. Always honest and upfront about costs and I wouldn’t trust any other place. conduct my maintenance and repairs. Always honest and upfront about costs and I wouldn’t trust any other place. More
Your team was awesome and jill was great as alway I thank you and will be back for service again thank you thank you thank you thank you and will be back for service again thank you thank you thank you More
Erick was fantastic and very attentive and knowledgeable. He up dated in my vehicle through out the days and explained what their findings were I appreciate Erick and Sutton Ford I forget the front deck He up dated in my vehicle through out the days and explained what their findings were I appreciate Erick and Sutton Ford I forget the front deck person that handled oil changes minor issues o should be ashamed because she has done the same as Erick and I’m a fan of both. Thanks More
Curtious and good service! Additional service suggestions were offered with options for addressing the issues. The wait time was kept acceptable. Very satisfied with the feel of the car after service. were offered with options for addressing the issues. The wait time was kept acceptable. Very satisfied with the feel of the car after service. More