Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Sutton Ford
Matteson, IL
4,522 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Workmanship
Service Time
Service Communication
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,522 reviews
Verified Customer
March 07, 2020
Awesome Service! Great experience with Sutton Ford's service department. Awesome follow up on my experience, took the time to explain my recall, repair and needed ser Great experience with Sutton Ford's service department. Awesome follow up on my experience, took the time to explain my recall, repair and needed service. Would recommend to Sutton service to all my friends and family. More
by rubenstrunk1
Employees Worked With
Other Employees :
Randy Mohrbach, Cree Lyons, tim schafer , Eric Eric, Dave Pleckham, Allen Taloff
March 06, 2020
Erik in the service department always takes great care of all of us at Federal Signal every time we come in. He does a great job at keeping us informed and we highly recommend Erik & Sutton Ford all of us at Federal Signal every time we come in. He does a great job at keeping us informed and we highly recommend Erik & Sutton Ford More
by FederalSignal
Employees Worked With
Eric Eric
March 06, 2020
Expensive but good. Melissa and the other service reps are great to deal with. Sorry you are no longer a Lincoln dealership. At my age I prefer dealing with humans and no Melissa and the other service reps are great to deal with. Sorry you are no longer a Lincoln dealership. At my age I prefer dealing with humans and not kiosks, More
by lawnboys324
March 05, 2020
Always quick and amazing service by professionals. They make me feel right at home when I come in for the most basic services. Excellent place. make me feel right at home when I come in for the most basic services. Excellent place. More
by jonasjessicamac
Employees Worked With
Jessica Harris
March 05, 2020
Sutton Ford is the best of all the dealerships I've purchased from and had service done. Though they don't sell Lincolns any longer but, my Lincoln Contintal will always be serviced there. purchased from and had service done. Though they don't sell Lincolns any longer but, my Lincoln Contintal will always be serviced there. More
by Robert L Lesak
March 05, 2020
Dave was very helpful and I couldn’t be happier with his attention to detail and had great recommendations for my next visit to the dealership attention to detail and had great recommendations for my next visit to the dealership More
by Joanhome63
Employees Worked With
Dave Pleckham
March 05, 2020
good, could have taken a little less time, but overall :good everyone friendly and helpful had only one Escape hybrid, but it was exactly what I was looking for trade in was fair; service manager very nice. everyone friendly and helpful had only one Escape hybrid, but it was exactly what I was looking for trade in was fair; service manager very nice. More
by christine.hothan
Employees Worked With
finance --young man filling in for LaToyta, was very nice and helpful, Chatman Farland
March 05, 2020
Awesome experience from beginning to end. Attentive & efficient from initial contact online & via email/vmail. Organized, clean, & smooth running operations. Ron E. in sales is the go-to guy Attentive & efficient from initial contact online & via email/vmail. Organized, clean, & smooth running operations. Ron E. in sales is the go-to guy. Helpful, informative, & covered everything from A-Z. More
by rick
Employees Worked With
Paul Hoekstra, Finance Guy, Ron Eng
March 05, 2020
You have very professional, patient and helpful staff . The application applied to my car was done perfectly , the car looked brand new, when I picked it up. The application applied to my car was done perfectly , the car looked brand new, when I picked it up. More
by May
Employees Worked With
