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Sutton Ford
Matteson, IL
4,494 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,494 reviews
February 22, 2020
The Service writer was great . The service that I received was not good at all .I was very disappointed in service that I received here . received was not good at all .I was very disappointed in service that I received here . More
by Russ
Verified Customer
February 20, 2020
Very unhappy I’m just mad as xxxx , every time I went to try and explain the way my car was acting Melissa got up tight try and explain the way my car was acting Melissa got up tight More
by theresabarrow108
Employees Worked With
February 20, 2020
As always very please with my serviceI will be CONTINUE As always very please with my service I will be CONTINUE to bring my vehicle and REFERREING MY FAMILY AND FRIENDS. THANKS TO THE SUTTON FAMILY. As always very please with my service I will be CONTINUE to bring my vehicle and REFERREING MY FAMILY AND FRIENDS. THANKS TO THE SUTTON FAMILY. More
by hlf37474
Employees Worked With
Other Employees :
Brittani Ashley Culpepper, Cree Lyons, Eric Eric
February 20, 2020
Jamie Vasquez was excellent expert in service. He was very good in selection of the proper bug guard for the front of my F-150. Great job!! very good in selection of the proper bug guard for the front of my F-150. Great job!! More
by lbibbie
February 19, 2020
Outstanding service as usual. Because of the wonderful customer service and as well as Jillian's professionalism, I don't mind driving to Sutton for service from afar. customer service and as well as Jillian's professionalism, I don't mind driving to Sutton for service from afar. More
by kimevans820
Employees Worked With
February 19, 2020
Great, efficient service. New place for me, old dealership service department wasn't cutting it. Glad I have a new place just a few minutes further dealership service department wasn't cutting it. Glad I have a new place just a few minutes further More
by Lynne
Employees Worked With
February 19, 2020
Great service by caring and committed staff. Team Sutton ensured my questions were addressed and provided updates throughout the day. Impressed by follow up and status checks days after maintenance complete ensured my questions were addressed and provided updates throughout the day. Impressed by follow up and status checks days after maintenance completed More
by SLIII
February 19, 2020
I always enjoy coming to Sutton Ford because of the courteous, attentive employees who make sure you are made aware of what is going with whatever your need is and to see it is done in a timely manner courteous, attentive employees who make sure you are made aware of what is going with whatever your need is and to see it is done in a timely manner and proficient way. More
by pastorlap
Employees Worked With
Allen Taloff
February 19, 2020
Erik answer all my question even when he had to say it more then once He also let me know when my car is ready someone will come and pick me up more then once He also let me know when my car is ready someone will come and pick me up More
by BARB1WILLIAMS
Employees Worked With
Eric Eric
February 19, 2020
Sutton Ford is the "No Stress Express". When I go, I feel like I am at home in their waiting room. Jillian, Paul, Jaime, and Dave are the best service/journeyman reps. Each person is warm, friendly, honest, like I am at home in their waiting room. Jillian, Paul, Jaime, and Dave are the best service/journeyman reps. Each person is warm, friendly, honest, personable, fair, and quite knowledgable. When I drop my Mustang off for service, I don't want to leave. Sutton Ford should change its name to Sutton Family. Your service department keeps us all coming back for more! More
by GHamilton2000
Employees Worked With
Other Employees :
Paul in the service bay, Dave Pleckham
