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Sutton Ford
Matteson, IL
4,494 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,494 reviews
February 19, 2020
Ther dealership was very clean and welcoming. Our salesperson was amazing. She made my wife and I very comfortable. She was very helpful in answering all of our questions and getting things around fo salesperson was amazing. She made my wife and I very comfortable. She was very helpful in answering all of our questions and getting things around for us. Our financial was very good as well. With getting us the rate and payment we wanted. More
by nkklotz
Verified CustomerEmployees Worked With
LaToyta McDonald, Anita Sutton
February 19, 2020
Due to my time of entry, I was not given a tire rotation but offered (@ fee of $9, each) 16 replacement lugs during oil change. Although service had most recently occurred on the vehicle in Oct., 2019 (at but offered (@ fee of $9, each) 16 replacement lugs during oil change. Although service had most recently occurred on the vehicle in Oct., 2019 (at Sutton), the information told to me was that "all 16 lug nuts were swollen, and if removed and broken, they'd have to be replaced and [funded] by me." I was not satisfied with this proposal. More
by moniball77
Employees Worked With
A new employee whose name I did not learn (on the date/evening of Mon 2/17/2020).
February 18, 2020
Melissa took great care of me and the vehicle, as always. Jamie Lebran also always takes great care in handling the vehicle servicing. Thanks again. Jamie Lebran also always takes great care in handling the vehicle servicing. Thanks again. More
by stro47
Employees Worked With
February 17, 2020
Everything went real nice , fast and easy, but after 100 miles, I need an oil change! Really?? The woman at the information desk needs a different job. miles, I need an oil change! Really?? The woman at the information desk needs a different job. More
by gasickles
Employees Worked With
Chatman Farland, matt monix
February 17, 2020
Great experience!!! Tiffany is fabulous at what she does. She made the car deal happen and she didn’t take no for answer from the finance company! She made the car deal happen and she didn’t take no for answer from the finance company! More
by anthonynerie
Employees Worked With
Tiffany Walker
February 17, 2020
Service was quick and reliable; the service person was very polite and communicated concerns well. They actually took me to the service person to show me very polite and communicated concerns well. They actually took me to the service person to show me More
by terry.patrick
Employees Worked With
Anita Sutton
February 13, 2020
Sutton Ford continues to exceed my expectations every time I have a service Need. The service and parts departments are world class. Please keep up the good work!!! time I have a service Need. The service and parts departments are world class. Please keep up the good work!!! More
by Jshort
Employees Worked With
Other Employees :
Cree Lyons, Eric Eric, Dave Pleckham
February 12, 2020
Excellent service! Truly thankful for the repairs on my vehicle you all provided! It feels great to have my mirror and my heat working again! Thanks again! vehicle you all provided! It feels great to have my mirror and my heat working again! Thanks again! More
by harris8311
Employees Worked With
Eric Eric, Allen Taloff
