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Sutton Ford
Matteson, IL
4,630 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,630 reviews
May 20, 2020
Everyone was very pleasant to work with. Did not feel pressured at all and was made to feel very comfortable throughout the entire buying process. pressured at all and was made to feel very comfortable throughout the entire buying process. More
by kt6681
Verified CustomerEmployees Worked With
Abe in sales, and a man in finance dept (feel bad I can’t recall his name)
May 20, 2020
Melissa is fantastic and always takes care of my baby which is my car she always has a positive attitude even amongst this pandemic She always keeps me informed on all the details of my car which is my car she always has a positive attitude even amongst this pandemic She always keeps me informed on all the details of my car More
by marcusjbowman
Employees Worked With
May 18, 2020
Car serviced 5/14 for oil change and trans flush. On 5/15 check engine lamp came on Called Saturday and was informed service dept would open on Mon. On today's visit I was informed that purge valve was n check engine lamp came on Called Saturday and was informed service dept would open on Mon. On today's visit I was informed that purge valve was needed. I was told that this had nothing to do with the works and trans flush performed on 5/14. I am very disappointed a a bit suspicious More
by Claricehart69
Employees Worked With
May 18, 2020
I have always had a great service experience with the service department. Very accommodating and courteous. Melissa is an outstanding asset to your organization. My AutoButler service could have been bet service department. Very accommodating and courteous. Melissa is an outstanding asset to your organization. My AutoButler service could have been better. White spots on leather interior and white particles in seams of seats. More
by hotandcoolfans
Employees Worked With
May 18, 2020
I had been trying to get service for my car for over a month. Sutton was the only one that took me seriously. Thank you for that. month. Sutton was the only one that took me seriously. Thank you for that. More
by queenmother45
Employees Worked With
May 14, 2020
Sutton Dealership is where I take my car for services. There Services Department representative does a great jobs with getting the customers checked in and reviewing what services needed . There Services Department representative does a great jobs with getting the customers checked in and reviewing what services needed . More
by AMAZINGJJ
May 12, 2020
Jillian, is very helpful and is a good people’s person. Every time I go to Quick Lane Jillian is patient with me and other customers. She is a asset to Sutton Ford! Every time I go to Quick Lane Jillian is patient with me and other customers. She is a asset to Sutton Ford! More
by ALEENHAMM
May 11, 2020
Sutton Ford in my opinion is on the top of their game when it comes to sales and service. The staff is very polite and caring. I love doing business with them. when it comes to sales and service. The staff is very polite and caring. I love doing business with them. More
by reginald_wiggins
Employees Worked With
