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Sutton Ford
Matteson, IL
4,617 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,617 reviews
April 10, 2020
Very customer friendly. Prompt service, on time pick Up. Extremely satisfied with the experience. Understandably, the hours a more constricted but the very very accomodating. Extremely satisfied with the experience. Understandably, the hours a more constricted but the very very accomodating. More
by blowe046
Verified CustomerEmployees Worked With
April 10, 2020
It is never a time that Jillian from Quick lane doesn't go above and beyond... she is always professional and pleasant. Jillian is the primary reason why I continue to have my vehicles serviced at this lo go above and beyond... she is always professional and pleasant. Jillian is the primary reason why I continue to have my vehicles serviced at this location...KUDOS to her, SHE ROCKS! You all are privileged to have such an awesome employee More
by lmanson713
Employees Worked With
April 09, 2020
I'm always very happy with the service I receive when I go there! Even through this pandemic everyone was kind and very patient while still maintaining professionalism. go there! Even through this pandemic everyone was kind and very patient while still maintaining professionalism. More
by reed_sherese
April 06, 2020
Sutton Dealership is excellent in their service department. Melissa is the reason I come back to Sutton and I would recommend it to others. Great department. Melissa is the reason I come back to Sutton and I would recommend it to others. Great More
by bbree1
Employees Worked With
April 06, 2020
I love my car but I can’t help feel negatively about this dealer. I made an appointment with Lindsey only to learn she doesn’t work there and is only online to get people in the door. Right there I felt de dealer. I made an appointment with Lindsey only to learn she doesn’t work there and is only online to get people in the door. Right there I felt deceived. On line price that was quoted by Lindsey was not honored if you use their financing and they change the deal pricing in the contact with out telling you and my car had vin etch and auto butler on it and they charged me extra for that even thought I was told it was included in my internet price. The next day when I reviewed the contract and noticed these things I called the dealer manager with no call back. I can’t help feeling I was tricked into a different deal than I went there for. My advise look over your deal several times before signing anything. More
by maureens
Employees Worked With
Mike Semik, chuck Yzaguirre
April 06, 2020
Outstanding service outstanding lease manager.good selection of in stock vehicles service department completed a recent repair on time vehicle was washed and sanitized when done selection of in stock vehicles service department completed a recent repair on time vehicle was washed and sanitized when done More
by JULIEB1
April 05, 2020
Customer service excellent Melissa LeBran thank you for your service, these are the reasons I will buy my next new vehicle from Sutton. Thank you your service, these are the reasons I will buy my next new vehicle from Sutton. Thank you More
by tsskinner717
April 03, 2020
'Sutton Ford' s srvice team was very courteous and cooperative. They asked me if I was pleased with the service, and yes I was pleased. cooperative. They asked me if I was pleased with the service, and yes I was pleased. More
by kofimanu
April 01, 2020
They always take such good care of me. They make sure they answer all my questions and make sure I’m aware of any issues they answer all my questions and make sure I’m aware of any issues More
by mscta60
Employees Worked With
April 01, 2020
I was treated with respect the moment i arrived. The salesman was knowledgeable and didnt try to bs us. We will definitely come back to sutton and will highly recommend them salesman was knowledgeable and didnt try to bs us. We will definitely come back to sutton and will highly recommend them More
by Sam.met
Employees Worked With
LaToyta McDonald, Ron Eng, tavis johnson
