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Sutton Ford
Matteson, IL
4,617 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,617 reviews
January 17, 2020
I think that the service was very good and the people took great care in getting me the best service possible in the shortest time the work was complete and everything went well took great care in getting me the best service possible in the shortest time the work was complete and everything went well More
by szreynolds
Verified CustomerEmployees Worked With
Other Employees :
LaToyta McDonald, Mike Semik, Anita Sutton, Dave Pleckham
January 17, 2020
Dave was a very thorough and good guy to deal with, very helpful and professional! I got the answers I wanted and I even got a nice clean car back! helpful and professional! I got the answers I wanted and I even got a nice clean car back! More
by Drummerd333
Employees Worked With
Eric Eric, Dave Pleckham
January 16, 2020
Jillian in the service department always makes me feel valued as a customer. She is helpful and professional. The service needed was done very quickly. valued as a customer. She is helpful and professional. The service needed was done very quickly. More
by jodyann37
January 16, 2020
Jamie an Jillian keeps me coming back , love the customer service at Sutton Ford ...also Lester Parker is a xxxx of a salesman , Cree at the window keeps a smile on my face as she takes my money .. lol service at Sutton Ford ...also Lester Parker is a xxxx of a salesman , Cree at the window keeps a smile on my face as she takes my money .. lol More
by kelbo69
Employees Worked With
January 15, 2020
Erik, is very kind and very polite and very helpful and trying to make sure he fix the problem with your car and I thank him and I also think the two drivers that took me home and pick me back up you go gu trying to make sure he fix the problem with your car and I thank him and I also think the two drivers that took me home and pick me back up you go guys I thank you for all that you have done a car is still running pretty smooth More
by shirleydonaldson6553
Employees Worked With
and none of these other people help me so how can I give them a star, Cree Lyons, Eric Eric, Allen Taloff
January 14, 2020
Fabulous dealership. Salesman was very helpful. I hope I have enjoyment in this vehicle, like the other vehicles, I have purchased in the past. I'm looking to purchase another vehicle in the near future. have enjoyment in this vehicle, like the other vehicles, I have purchased in the past. I'm looking to purchase another vehicle in the near future. More
by deborahdortchonar
Employees Worked With
January 14, 2020
I received excellent service during scheduling, check in, repair and pick up. This service from Melissa and her team has been consistent over the years. repair and pick up. This service from Melissa and her team has been consistent over the years. More
by ttapley240
Employees Worked With
January 13, 2020
Jillian she is very profession has great customer service very knowledgeable of her job knows her customers by name and an overall person to work with. Always nice to see her when come to have my car service very knowledgeable of her job knows her customers by name and an overall person to work with. Always nice to see her when come to have my car service. More
by Shante Thomas
Employees Worked With
January 13, 2020
I have received nothing but A1 customer service from this dealership. Melissa has been amazing in her customer service and making me feel like I am important. dealership. Melissa has been amazing in her customer service and making me feel like I am important. More
by lakenia
Employees Worked With
January 13, 2020
Thank you sooooo much Kyle and Jillian for always taking such great care of my car and myself! I truly appreciate all that you both make me aware of! Can’t wait to see you guys next time. I know there are t such great care of my car and myself! I truly appreciate all that you both make me aware of! Can’t wait to see you guys next time. I know there are two Kyles but, he’s the only one that works on my 2016 Fusion! More
by lnwesmadgett
