Sutton Ford

Great Customer Service , everything was explain to me in detail, Erik was my go to Person, Friendly as well as a Great listener I will return to SUTTON Ford for my Car Service. Cristell Martin detail, Erik was my go to Person, Friendly as well as a Great listener I will return to SUTTON Ford for my Car Service. Cristell Martin More

Everything went smoothly. I called to make an appointment, I was told to come on in. They were aware of my cars problem. Assessed the problem, was out the door within an hour with a loaner car. C appointment, I was told to come on in. They were aware of my cars problem. Assessed the problem, was out the door within an hour with a loaner car. Came back next day my car was fixed. All under my warranty. Melissa took care of me from the moment I walked in the door till I got my car back. Very good service. More

I enjoyed Speedy And courteous service. I had a very knowledgeable and helpful employee that I dealt with. Clean waiting room. fast check out with a friendly face knowledgeable and helpful employee that I dealt with. Clean waiting room. fast check out with a friendly face More

I am ALWAYS happy with my service, ALWAYS on top of my cars needs. I Would HIGHLY recommend the service department, without the customer knowing you are given a red carpet treatment. cars needs. I Would HIGHLY recommend the service department, without the customer knowing you are given a red carpet treatment. More

You guys suck! If my sorority sister didn’t own it! I would never have purchased! Came for a simple oil change and NO FILTER! Waste of my time!!! would never have purchased! Came for a simple oil change and NO FILTER! Waste of my time!!! More

The service was done in a timely fashion. I was informed in a pleasant manner. Everything went well. I will still patronize this establishment. Thank you. in a pleasant manner. Everything went well. I will still patronize this establishment. Thank you. More

I love the place, wouldn’t buy my car anywhere else! I had the best seller, Anita, thanks for making me a happy person! You are the best👍🏽 had the best seller, Anita, thanks for making me a happy person! You are the best👍🏽 More

Exceptional Service Experiences. ERIK BUIKEMA is exceptional. He provided, Prompt and thorough service during a very busy time. Erik far exceeded my expectations. My mind is at ease ERIK BUIKEMA is exceptional. He provided, Prompt and thorough service during a very busy time. Erik far exceeded my expectations. My mind is at ease as a result of Erik's kindness and attention to details concerning my vehicle. I appreciate his commitment to Customer Satisfaction. ALLEN TALOF and BRIAN JONES were instrumental in getting me an unscheduled service appointment immediately after my visit to Quick Lane indicated that I would need more in depth work. Those two young men never disappoint. All of The Service staff eagerly exhausted many possibilities to resolve my service issues. Those 3 gentlemen should all be commended for their Excellent Customer Service and their attention to details. More

It was a great experience He took care of me and handle the problem for the car and was gone to help me get a rental if needed but I didn’t need one He took care of me and handle the problem for the car and was gone to help me get a rental if needed but I didn’t need one More

Pleasant personable service My car stopped working on a Saturday. I have full coverage and a warranty however due to the day and time having coverage doesn't matter. I was almo My car stopped working on a Saturday. I have full coverage and a warranty however due to the day and time having coverage doesn't matter. I was almost left without a car for the weekend as there isn't a mechanic working on weekends and rental car places are closed. The team at Sutton Ford Understood my issue as this is my only car and helped. As for the car it is the 2nd battery replacement in less than 2 years which is frustrating as battery issues are covered by limited warranty. Everyone was nice and accommodating. Which was helpful as nobody wants to do unnecessary car repairs. More