
Sutton Ford
Matteson, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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The Works Everything was done expertly and I am very satisfied. I am usually satisfied with Quik Lane so this is no surprise. Requiring 25 words is unnecessary Everything was done expertly and I am very satisfied. I am usually satisfied with Quik Lane so this is no surprise. Requiring 25 words is unnecessary because my first sentence expressed my opinion but I had to add to it in order for it to be submitted. More
Very good experience Very good experience. Timely and efficient. I bring my vehicle here at least 98 % of the time. Service and care always on point. Would recommend. Very good experience. Timely and efficient. I bring my vehicle here at least 98 % of the time. Service and care always on point. Would recommend. More
amazing service The customer service reps were very nice and attentive to my needs. Glad I was able to be helped. I had a nail in my tire and they were able to repair The customer service reps were very nice and attentive to my needs. Glad I was able to be helped. I had a nail in my tire and they were able to repair it. More
Easy to deal with. These folks are friendly and fix what needs fixing. They'll let you know if they find other problems, leaving it to the customer if anything else shou These folks are friendly and fix what needs fixing. They'll let you know if they find other problems, leaving it to the customer if anything else should be done. More
Great and Excellent Lo I want to give a BIG shout out to Dave in the Service Department In Matteson! For assisting me with my problem on my 2017 Ford Explorer. Great class a I want to give a BIG shout out to Dave in the Service Department In Matteson! For assisting me with my problem on my 2017 Ford Explorer. Great class and stand up Guy! Took great care of me. He has excellent customer service, with out him it would have been a long weekend. Love the Ford Service Team! Thank u again! More
2017 Lincoln continental Recall I interfaced with Melissa from start to finish she was excellent, very professional explained the work that was performed and asked if I need anythin I interfaced with Melissa from start to finish she was excellent, very professional explained the work that was performed and asked if I need anything else done . More
Having my car serviced Erik did a great job and kept me informed on the status of my car. Very Professional Car was ready when promised and I was Thankful. Erik did a great job and kept me informed on the status of my car. Very Professional Car was ready when promised and I was Thankful. More
Friendly service When I walked into the dealers door it was welcoming. The dealer was friendly and very helpful in me to get a car. Everyone in the place smiled and we When I walked into the dealers door it was welcoming. The dealer was friendly and very helpful in me to get a car. Everyone in the place smiled and welcomed me and my son. Mrs. Ford knew she work and if she did not hassle me into a car after talk with her she made my car buying experience a great one. More
Good services Very good Courtesy service. I would recommend to others. Would encourage Ford not to have 2 men in a vehicle together when picking up a female. Espec Very good Courtesy service. I would recommend to others. Would encourage Ford not to have 2 men in a vehicle together when picking up a female. Especially this time of year when its dark early evening. Its very uncomfortable for me as a woman. More
Service Quick , reliable. Friendly .Very pleased with service. Have been pleased with all the services so far and how everything is explained when a problem a Quick , reliable. Friendly .Very pleased with service. Have been pleased with all the services so far and how everything is explained when a problem accures. More