
Sutton Ford
Matteson, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Warranty-recall Service Mgr Dave and mechanic Jim always take care of my truck and handle any issues promptly and thoroughly. Previous warranty work solved problems w Service Mgr Dave and mechanic Jim always take care of my truck and handle any issues promptly and thoroughly. Previous warranty work solved problems with electrical system. Great team!! More
Jacob was very helpful and knowledgeable Friendly service, our salesman, Jacob was very helpful through the process of buying a new car. Got a good price for the car, finance department was Friendly service, our salesman, Jacob was very helpful through the process of buying a new car. Got a good price for the car, finance department was also helpful. More
Great experience Anita is great! Will always recommend her. I explained my situation up front and she found me a car quickly that I am in love with Anita is great! Will always recommend her. I explained my situation up front and she found me a car quickly that I am in love with More
Sutton Ford was a blessing to me and my family Sutton Ford really cares about their customers. They work with you and help you when you’re in a bind and don’t know what to do. Chatman Farland is a Sutton Ford really cares about their customers. They work with you and help you when you’re in a bind and don’t know what to do. Chatman Farland is a God send. If you need a car, make sure you ask for him. He’s not out to get a buck. He wants you to blessed with what God has for you. And Jeff really go out of his way to help. From the showroom to the Finance office to the service area to the the door, they are all wonderful people who care. More
Customer service. Everything went as described. Car was repaired and I was on my way very quickly. I am always very satisfied with the service here. Dealer personnel ha Everything went as described. Car was repaired and I was on my way very quickly. I am always very satisfied with the service here. Dealer personnel have always been customer oriented. More
Worst experience EVER!!!! This was the worst possible experience with a dealership in my life. They do more damage to your vehicle to try to get more money out of you. An emplo This was the worst possible experience with a dealership in my life. They do more damage to your vehicle to try to get more money out of you. An employee took my keys home with her so that I could not pick up my car. My car was deemed undrivable after being on their property. I paid for an oil change that wasn’t done until after it stopped on me and was towed back to them a month later. I WOULDN’T BUY A STICK OF GUM from this cutthroat immorally run company. More
Great Overall Experience I came into Sutton Ford looking for a specific vehicle which turned out to be sold. However, upon my arrival, I received exceptional customer service I came into Sutton Ford looking for a specific vehicle which turned out to be sold. However, upon my arrival, I received exceptional customer service and was shown a car that was a much better fit for my family and I. I would recommend this dealer to anyone as they did everything they could to make the car buying experience as pleasant as possible. More
Excellent service Timely and prompted service. Excellent customer service. All my concerns and questions were answered. Car was in great shape. All work was Complete an Timely and prompted service. Excellent customer service. All my concerns and questions were answered. Car was in great shape. All work was Complete and done well. More
Excellent service Service is great people are pleasant and helpful nope no pressure and getting work done would recommend sudden Forte for services on any of my friends Service is great people are pleasant and helpful nope no pressure and getting work done would recommend sudden Forte for services on any of my friends and family Vehicles More
Car service Great service! Extremely helpful and detailed on what exactly will be happening with your car and overall easy process of getting service done to your Great service! Extremely helpful and detailed on what exactly will be happening with your car and overall easy process of getting service done to your car. More