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Sutton Ford
Matteson, IL
4,502 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,502 reviews
Verified Customer
July 17, 2023
My car was serviced in a timely manner and the requested repair was completed also. There were no attempts to up sale me this visit, which was appreciated. The team remembered my sticker and also remembered repair was completed also. There were no attempts to up sale me this visit, which was appreciated. The team remembered my sticker and also remembered to reset my gauge levels. More
by lisadeville
Employees Worked With
Eric Eric
July 17, 2023
Good quick service. Friendly staff. My only complaint is the harassing texts for a review. If someone doesn’t respond leave them alone. Friendly staff. My only complaint is the harassing texts for a review. If someone doesn’t respond leave them alone. More
by spiessfamily
Employees Worked With
Eric Eric
July 17, 2023
Fix or repair things on used cars that you are aware of or at least tell the customer so they can make executive decision. or at least tell the customer so they can make executive decision. More
by mrs.patterson0331
July 17, 2023
Service went well this time. It was i considerred emergent. A leaky sun roof and blocked drains. Had problems previous. No one seems to bother to tell me about ford pass or disc It was i considerred emergent. A leaky sun roof and blocked drains. Had problems previous. No one seems to bother to tell me about ford pass or discount on services. I still have further service needs but I question their interest. Jillian knows cars which others who have helped don't which makes me wonder about who is working in the back. More
by judybugk16
July 15, 2023
Whenever I have to come to Sutton the service i always get 100% customer care all the staff are very polite and kind and always professional and always a happy good morning. I love SUTTON FORD. get 100% customer care all the staff are very polite and kind and always professional and always a happy good morning. I love SUTTON FORD. More
by mabry1@sbcglobal.net
July 15, 2023
Your service department did an awesome job they took good care of me. They got the job done earlier tYour service department did a awesome job they took good care of me. They got the job done earlier than wh care of me. They got the job done earlier tYour service department did a awesome job they took good care of me. They got the job done earlier than what they said that the technician was fantastic. More
by mhardyhome1
Employees Worked With
