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Sutton Ford
Matteson, IL
4,494 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,494 reviews
September 23, 2019
Changed contract documents without consent See above description. To fraudulently change documents after a customer has left the dealership is immoral, unethical, and most importantly, illegal See above description. To fraudulently change documents after a customer has left the dealership is immoral, unethical, and most importantly, illegal. Will not deal with this dealership again. More
by sledinkevin
Verified CustomerEmployees Worked With
LaToyta McDonald
September 20, 2019
Part Recall I brought the car in for a part recall they put it in in a timely matter and when I receive my car back it look like brand new excellent job I brought the car in for a part recall they put it in in a timely matter and when I receive my car back it look like brand new excellent job More
by ljenkins759
Employees Worked With
David Deahl
September 20, 2019
Breaks My car is making a humming sound after service not sure what it is. Can you let me know. might have to bring it in My car is making a humming sound after service not sure what it is. Can you let me know. might have to bring it in More
by SUPERAUNTIEJ
September 19, 2019
Fast friendly awesome staff Fast friendly service going in to buy a car or just heading in to the quick lane over all Sutton ford to me is one of the few Ford dealerships Fast friendly service going in to buy a car or just heading in to the quick lane over all Sutton ford to me is one of the few Ford dealerships More
by David shields
Employees Worked With
chuck Yzaguirre
September 19, 2019
Customer service The customer service representative was very professional, friendly & knowledgeable. She made sure that she kept me informed about what was going on w The customer service representative was very professional, friendly & knowledgeable. She made sure that she kept me informed about what was going on with my vehicle through email, text or phone. More
by BRENDA_GG56
September 19, 2019
Ever time I have my car serviced sonething is wrong or not c I spent 300 for services, wh7ch might not seem like much money. I work and. Own a home Ford prices are too high. I did get a bad car wash and no detai I spent 300 for services, wh7ch might not seem like much money. I work and. Own a home Ford prices are too high. I did get a bad car wash and no detail work inside. More
by MP
Employees Worked With
Other Employees :
Randy Mohrbach, Cree Lyons, tim schafer , Eric Eric, Dave Pleckham, Allen Taloff
September 18, 2019
Great ! All of my experiences there have been simply great . Melissa LeBran has been just outstanding handling my problems . Ron Eng was also a great salesman All of my experiences there have been simply great . Melissa LeBran has been just outstanding handling my problems . Ron Eng was also a great salesman to work with as well . More
by delgadoron6
September 18, 2019
Service was very good worker very helpful The work room explain to me why the headlight on my cost so much to replace. I understood what he was saying he made it very plain he was very profe The work room explain to me why the headlight on my cost so much to replace. I understood what he was saying he made it very plain he was very professional and helpful More
by Shirley
Employees Worked With
Sorry I did forget his name
September 17, 2019
Always good service It was a great experience at quick lane. Jillian is always a pleasure to work with when I bring my explorer in for service. See you in 5000 It was a great experience at quick lane. Jillian is always a pleasure to work with when I bring my explorer in for service. See you in 5000 More
by wileyson28
Employees Worked With
September 17, 2019
Great service Services were great.Was there for Car Butler. Again the the work was great.The staff is always friendly, courteous and professional. Well worth the tr Services were great.Was there for Car Butler. Again the the work was great.The staff is always friendly, courteous and professional. Well worth the trip More
by onniegems
