Sutton Ford

friendly..courteous , helpful Friendly , Helpful, courteous..wait was a proper amt of time...definitely would recommend... Jamie service writer gets A plus... Car was auto But Friendly , Helpful, courteous..wait was a proper amt of time...definitely would recommend... Jamie service writer gets A plus... Car was auto Butler ..looked good... Was driven home and picked up by 2 different drivers..both were very courteous... More

Awesome!!! Great place to buy a car I would definitely recommend Sutton to family and friends. I was not at the dealership all day it literally took about 2 1/2 Great place to buy a car I would definitely recommend Sutton to family and friends. I was not at the dealership all day it literally took about 2 1/2 hours for the entire process More

Sutton Ford is Awesome! I recently purchased a new vehicle from Sutton Ford. This was the second vehicle I'd purchased from this dealer in a little over a year - the first wa I recently purchased a new vehicle from Sutton Ford. This was the second vehicle I'd purchased from this dealer in a little over a year - the first was used. Both experiences were great. The salespersons were very patient and helpful. I didn't feel pressured. And they were willing to work with me to make a deal that was right for me. I also go to Sutton Ford for all of my vehicle maintenance and service needs. I would recommend Sutton Ford. More

Great service Everyone is kind and helpful. Particularly Jillian who knows her customers and is very efficient. I would rather deal with her than anyone else. Keep Everyone is kind and helpful. Particularly Jillian who knows her customers and is very efficient. I would rather deal with her than anyone else. Keep her. More

Long wait time for appt., but great service I had to wait 2 weeks to get an appt. to wake my 2018 Escape from “Deep sleep mode”. The battery was dead from not starting the car for a month. Onc I had to wait 2 weeks to get an appt. to wake my 2018 Escape from “Deep sleep mode”. The battery was dead from not starting the car for a month. Once I did get there, I was kept informed as to what was happening. The longest wait was for diagnostics, and there was nothing that could be done to speed it up. Once it was confirmed it was my battery, it was 20 min. and I was back on the road. More

Great! Was able to get my car in quickly so I didn’t have to miss work! Great and quick service explained in great detail also. Was able to get my car in quickly so I didn’t have to miss work! Great and quick service explained in great detail also. More

Recall Came in early took me right away and did recall washed and vacuumed my car and I was off. I'm very happy with your service department Came in early took me right away and did recall washed and vacuumed my car and I was off. I'm very happy with your service department More

Great experience They asked me what I needed. I needed to drop off the vehicle and come back later because I had other appointments. They called when it was ready and They asked me what I needed. I needed to drop off the vehicle and come back later because I had other appointments. They called when it was ready and let me know how late they were open. Exactly what I needed. More

Very good service The people there are so nice. The only downfall is if I take my car there for an oil change I have to wait forever. The people there are so nice. The only downfall is if I take my car there for an oil change I have to wait forever. More

Very helpful staff The mechanic went out of his way to investigate an issue I didn't know I had. My intake person saved me money on services. The mechanic went out of his way to investigate an issue I didn't know I had. My intake person saved me money on services. More