Sutton Ford

Service Staff, great me always with a smile on their even when it it so busy.. They try to work with me. The coffee and cookies are good! Staff, great me always with a smile on their even when it it so busy.. They try to work with me. The coffee and cookies are good! More

Awesome Mr. Parker made my experience one of the best. He took time to focus and plan on what I wanted and how to get me there. I appreciate his professiona Mr. Parker made my experience one of the best. He took time to focus and plan on what I wanted and how to get me there. I appreciate his professionalism and patience. When considering another vehicle in the future, hands down I’ll only buy from Mr. Parker. More

Regular service Finance lady had a bad attitude and was rude. Car did not get washed. Jillian's professionalism is excellent, pleasant to work with. She offered a ca Finance lady had a bad attitude and was rude. Car did not get washed. Jillian's professionalism is excellent, pleasant to work with. She offered a car wash another day. The finance person has been short and rude on other occasions. More

Another excellent service job Everyone was great. Erik B has always exceeded my expectations. Very considerate and concerned about my vehicle. Thanks again for a job well done. 5 S Everyone was great. Erik B has always exceeded my expectations. Very considerate and concerned about my vehicle. Thanks again for a job well done. 5 Star Service. More

Service department I made an appointment and upon arriving I was taken care of right away. After leaving my car, I was driven home only to return when called later in th I made an appointment and upon arriving I was taken care of right away. After leaving my car, I was driven home only to return when called later in the day that my car was ready. More

Sutton Experience My new vehicle purchase was exceptional. My salesman, Garrett Tomasevich was a true gentleman and extremely knowledgeable of both the vehicle and sal My new vehicle purchase was exceptional. My salesman, Garrett Tomasevich was a true gentleman and extremely knowledgeable of both the vehicle and sales process. My trade in vehicle was fairly appraised, along with a great price for the vehicle I purchased . Couldn’t be more pleased from start to finish. More

Exceptional The lady who assisted me was really, really good at what she does, personable and knowledgeable. To find this type of service anywhere in any industry The lady who assisted me was really, really good at what she does, personable and knowledgeable. To find this type of service anywhere in any industry is rare. Sutton, you have a gem! People like her make all the difference. More

Interesting experience My primary goal was to find a used vehicle. But after searching for a while for a Mkx I came across the 2018 Explorer with no miles. Excellent. Howe My primary goal was to find a used vehicle. But after searching for a while for a Mkx I came across the 2018 Explorer with no miles. Excellent. However, the salesman was supposed to get in touch with me about a scratch on the passenger rear bumper, I'm still waiting. Also, I asked about the wine window sticker and they never gave it to me which made me getting a replacement a process. More

Satisfactory visit I needed a simple tightening on a shield that was rattling. My original visit was for the Auto Butler and I was told to ask someone if they could look I needed a simple tightening on a shield that was rattling. My original visit was for the Auto Butler and I was told to ask someone if they could look at rattling situation. Needless to say it was 7 cars ahead of me and would have taken forever..so I took my around the circle to the Mitsubishi dealership and they took care of it promptly. 15 minutes tops. So...with that being said ..that is why I gave 4 stars instead of 5. I had to go to dealership in the same day. Also Mitsubishi gives away free coffee from Keri machine and.tea..fresh popcorn is at your fingertips and fruit basket full of fruit is available to accommodate your stay. Just a couple of suggestions to help not make a service visit so dreadful. More

Great place to get your car service The service people were great and very courteous, they made sure the service that every thing were done correctly. They were a great Herman Miller The service people were great and very courteous, they made sure the service that every thing were done correctly. They were a great Herman Miller More