
Sutton Ford
Matteson, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,494 reviews
Professional Care Friendly, Professional quality service. Excellent customer service throughout the building. Quality work performed at reasonable prices. Would reccome Friendly, Professional quality service. Excellent customer service throughout the building. Quality work performed at reasonable prices. Would reccomend Sutton Ford Service Center for any repairs. More
Good service Great service all around. Thank you very much for your help in completing the lease on the Ford Escape. We appreciate your attention. Thank you Great service all around. Thank you very much for your help in completing the lease on the Ford Escape. We appreciate your attention. Thank you More
New Car Purchase I really like the Lincoln MKC but the sales experience was not great and the followup is poor as well. Still waiting for my registration after 2 week I really like the Lincoln MKC but the sales experience was not great and the followup is poor as well. Still waiting for my registration after 2 weeks. More
Jillian provided excellent customer service I am a returning customer. Sutton Ford consistently provides excellent customer service. Employee retention is important because customers have good r I am a returning customer. Sutton Ford consistently provides excellent customer service. Employee retention is important because customers have good results from employees they see each visit. Sutton maintains a pleasant, clean, friendly environment. Cashiers could use more training. More
Wonderful experience I really appreciate the service that I received, I’m especially thankful for Melissa LeBran, Cree Lyons, and Brain my service technician. They all pla I really appreciate the service that I received, I’m especially thankful for Melissa LeBran, Cree Lyons, and Brain my service technician. They all played a major part in getting my vehicle in tip top shape. I would recommend this dealership to anyone and everyone. More
Nice job I arrived a little before 7 a.m. and was about 5th in line for an oil change. The service was friendly and quick. The free car wash is a appreciated. I arrived a little before 7 a.m. and was about 5th in line for an oil change. The service was friendly and quick. The free car wash is a appreciated. More
Costumer service They were nice with me until i purchased my car. Sales center and service center were rude. They dont care unless youre spending your money They were nice with me until i purchased my car. Sales center and service center were rude. They dont care unless youre spending your money More
EXCELLENT CUSTOMER SUPPORT AND ON TIME SERVICE! I WAS PLEASED TO KNOW THAT THE SERVICE DEPARTMENT INFORMED ME OF KEEPING MY VEHICLE OVERNIGHT FOR REPAIR AND SAFETY RECALL ON MY PASSENGER AIRBAG. TO I WAS PLEASED TO KNOW THAT THE SERVICE DEPARTMENT INFORMED ME OF KEEPING MY VEHICLE OVERNIGHT FOR REPAIR AND SAFETY RECALL ON MY PASSENGER AIRBAG. TO KEEP ME ROLLING, SUTTON FORD HAS AN AGREEMENT WITH ENTERPRISE RENTAL TO LOAN ME A VEHICLE WHILE MINE WAS BEING REPAIRED. THANK YOU FOR THE USE OF THE HE NEW TOYOTA RAV 4 SUV. THANK YOU SUTTON FORD FOR REPAIRING MY VEHICLE AND RETURNING IT TO ME IN A TIMELY MANNER!!!!! More
Great Experience Jaime and everyone at the service department were incredibly kind, extremely knowledgeable, and super reliable. I can always come to them with any que Jaime and everyone at the service department were incredibly kind, extremely knowledgeable, and super reliable. I can always come to them with any questions or concerns and always be met with kindness and transparency. I will always recommend this service center and continue to come back here for everything. More
Service Dept Excellent customer service experience, Erik was very professional and tentative. He took out the time to do a road test with me until my vehicle s Excellent customer service experience, Erik was very professional and tentative. He took out the time to do a road test with me until my vehicle showed the problem in which I had brought it in. More