
Sutton Ford
Matteson, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Oil change Good service. Wait time was good. The employees I interacted were very nice and helpful. Not associated with any dealership or service center. Tha Good service. Wait time was good. The employees I interacted were very nice and helpful. Not associated with any dealership or service center. Thank you, More
Wheel alignment, works...etc Jillian in quick lane is the best!!! She always helpful and very pleasant... I look forward to seeing her ...it a pleasure seeing her smiling face e Jillian in quick lane is the best!!! She always helpful and very pleasant... I look forward to seeing her ...it a pleasure seeing her smiling face every time I go to Sutton Ford....she always go above and beyond... to make sure your visit was pleasant.... More
Professional Approach Laid back, professional sales approach made by decision making process easy. Anita Sutton is the best. She showed me the vehicles that I was interest Laid back, professional sales approach made by decision making process easy. Anita Sutton is the best. She showed me the vehicles that I was interested in, worked the cost to fit my budget, in and out the door with my new truck in a matter of a few hours. Thank you. More
Awesome service I had an awesome experience and received world class service! The agents are amazing and their professionalism is top notch! I feel appreciated and v I had an awesome experience and received world class service! The agents are amazing and their professionalism is top notch! I feel appreciated and valued at Sutton Ford! More
Excellent! Great service. Concerned about my issue. Great service staff. Clean. facilities. Nice showroom. Accurate on timing. Sensitive to my need.Erik was fabu Great service. Concerned about my issue. Great service staff. Clean. facilities. Nice showroom. Accurate on timing. Sensitive to my need.Erik was fabulous. Everyone was. More
Good service The service was good. The wait time was too long! Oil change and keyless code 2 1/2 hours how do you rate someone if you do not know their names? Intr The service was good. The wait time was too long! Oil change and keyless code 2 1/2 hours how do you rate someone if you do not know their names? Introducing themselves would be nice. Sales team great! Thank you Ron! More
Great Excellent Service...Great service to drive me to my destination when I had a presentation that was very important..All i can say is fantastic.... Excellent Service...Great service to drive me to my destination when I had a presentation that was very important..All i can say is fantastic.... More
Great service! They provided me with amazing service! I took my car in for power steering and they fixed it within a week. In the meantime, they allowed me to drive They provided me with amazing service! I took my car in for power steering and they fixed it within a week. In the meantime, they allowed me to drive an even newer version of my car, which was nice. The guy who helped me (Allen) was so nice and genuine. He kept me up to date on everything and explained to me exactly what was wrong with my vehicle. We also shared conversations about our daughters, who are around the same age. I have absolutely mo complaints about the services. Thanks Ford! More
Excellent service Every time I bring my car for service, everyone is extremely helpful and friendly. The work on my car is always completed in a timely manner. Every time I bring my car for service, everyone is extremely helpful and friendly. The work on my car is always completed in a timely manner. More
Could not deliver a simple oil change service ! I had a van that I purchased from your dealer in for its first oil change where I thought we could establish a good service relationship but when my e I had a van that I purchased from your dealer in for its first oil change where I thought we could establish a good service relationship but when my employees were promised an oil change within a hour and two hours go by and tell them another 45 mins it seems the service department needs to take a look at there procedures when promising a customer to have there vehicle completed or at least in within a certain time frame ?? This will ultimately decide my decision where I purchase my next work vehicle. I hope this will help your dealership in future. Sincerely Ruben Y More