
Sutton Ford
Matteson, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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The works and car check ip Great experience. Everyone at Sutton is always super polite and helpful. They are also very timely. Everytime I drop off my car at the quicklane, ther Great experience. Everyone at Sutton is always super polite and helpful. They are also very timely. Everytime I drop off my car at the quicklane, there is always a quick turn around. More
Confident Oil Change Quick Lane: Hi, I came in to have my oil changed but there a 2 hour wait I was reassured that I could be picked up from work by the shuttle service. Quick Lane: Hi, I came in to have my oil changed but there a 2 hour wait I was reassured that I could be picked up from work by the shuttle service. The service team kept me updated on my car's service as well as the shuttle service promptly pick me up. I like the Quick lane service team. The desk woman is Great at her position, always with a Welcoming Smile, and she has great customer service skills. I will recommend and return for future services. More
2019 Escort Purchase I found Sutton Ford to have a friendly and straight forward staff. There were no gimmicky internet pricing games or haggle negotiating that I had ex I found Sutton Ford to have a friendly and straight forward staff. There were no gimmicky internet pricing games or haggle negotiating that I had experienced at all the other dealerships that I had visited. More
So so. During my visit the vehicle price changed, and inventory changed, the financing parameters changed, the spare tire was missing, and the keyless entry During my visit the vehicle price changed, and inventory changed, the financing parameters changed, the spare tire was missing, and the keyless entry code card was and is still missing. More
friendly service Patient and friendly. Never felt forced into buying or fixing other things. Explained the problem very well. They worked with my schedule. The extra e Patient and friendly. Never felt forced into buying or fixing other things. Explained the problem very well. They worked with my schedule. The extra effort of giving the car a quick vacuum and interior wipe down was unexpected but much appreciated. More
New F 150 purchase I contacted the dealership first by email to get a breakdown of the sales price. I was supplied all of the necessary information by Sophia Wright who I contacted the dealership first by email to get a breakdown of the sales price. I was supplied all of the necessary information by Sophia Wright who answered all of my questions as quick as she could. I set up an appointment for Saturday and was met by Ron Eng at the front door. I told Ron I was interested in two of the 2018 F 150's listed on line and wanted to test drive both trucks. He retrieved the first truck for the test drive and on return had the second one ready. we decided to purchase the second truck. . Ron was a true professional in a very relaxed atmosphere with no pressure to purchase the vehicle. The on line price was exactly what the the purchase price was, unlike other dealerships. I couldn't be happier with the purchase and the new F 150 Super cab I have parked in my driveway. More
Memorable Experience Honestly didn’t think I would walk out with a vehicle but Mr. yzaguirre reinsure that he’ll do everything in his power that I would and I did walk ou Honestly didn’t think I would walk out with a vehicle but Mr. yzaguirre reinsure that he’ll do everything in his power that I would and I did walk out with my dream car More
Very accommodating Ford always makes you feel like a valuable customer.I trust their work and recommendations. My family has worked with them for over 30 years. Ford always makes you feel like a valuable customer.I trust their work and recommendations. My family has worked with them for over 30 years. More
Excellent service and Melissa labron Excellent service and professional assistance by Melissa labron. Quality work and completed on time.provided with a loaner vehicle which was provided Excellent service and professional assistance by Melissa labron. Quality work and completed on time.provided with a loaner vehicle which was provided quickly and the return process went smoothly. More
Very pleasant experience Mr. Lester walked me through the buying process and the lease process I opted for the lease when he handed the car over to me he explain all the gadg Mr. Lester walked me through the buying process and the lease process I opted for the lease when he handed the car over to me he explain all the gadgets how to start it how to set the radio he was very informed thank you Mr. Lester for all that you do I will always say I am family of friends To Sutton Ford to visit Lester if you guys have more sales associates like Lester you are a dealership that is headed to the top thank you!! More