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Sutton Ford
Matteson, IL
4,494 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,494 reviews
June 14, 2023
Sutton for us a great dealership! They are very helpful when it comes to helping with your car! They are very helpful when it comes to helping with your car! More
by cvasquez1057
Verified Customer
June 14, 2023
Excellent advice. excellent service, excellent communication...Explaining of work performed.was explain with clarity and understanding. excellent service, excellent communication...Explaining of work performed.was explain with clarity and understanding. More
by lbibbie
June 12, 2023
I appreciate the serviceman coming to the home to perform a simple recall. My parents are elderly and in poor health and no longer able to drive. This was a tremendous relief for my sister and I who perform a simple recall. My parents are elderly and in poor health and no longer able to drive. This was a tremendous relief for my sister and I who are there POA and handling there day to day affairs. More
by Helen Brennan
Employees Worked With
Tracy/Stacy I believe
June 10, 2023
Service was great I also like being drop off at and pickup while my vehicle was being service. pickup while my vehicle was being service. More
by morris0332
June 09, 2023
Took over 2 hours to get my oil changed and there was only 1 person ahead of me only 1 person ahead of me More
by kris
Employees Worked With
June 09, 2023
Took over 2 hours to get my oil changed and there was only 1 person ahead of me only 1 person ahead of me More
by kris
Employees Worked With
June 09, 2023
I will first say our service advisor Melissa did a pretty good job communicating status to us. My issue that disappoints me is when we went to pick up our vehicle the battery was dead from someone leaving th good job communicating status to us. My issue that disappoints me is when we went to pick up our vehicle the battery was dead from someone leaving the lights on. We had to get a jump start from someone in service. This was very disappointing. I we learned from a staff .ember that our lights had been left on and I'm not sure why the vehicle wasn't checked before delivering back to us, the customer. The original work (transmission and brakes) seem to be fine. More
by george.coleman
Employees Worked With
June 09, 2023
Brought car in auto butler and cleaned inside car completed recall in time estimated. Thank you! completed recall in time estimated. Thank you! More
by Nieceybailey51
Employees Worked With
