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Sutton Ford
Matteson, IL
4,495 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,495 reviews
June 09, 2023
Brought car in auto butler and cleaned inside car completed recall in time estimated. Thank you! completed recall in time estimated. Thank you! More
by Nieceybailey51
Verified CustomerEmployees Worked With
June 09, 2023
Jillian the service advisor is the best. She’s always thorough and takes care of me. She’s always thorough and takes care of me. More
by jeffbacon03
June 08, 2023
Already sent you a review a day ago. Service was terrible. Waited 4 hours to have my truck auto butlered. Scheduled for 9:00 am and it didn’t go in until 11:00 am and that’s only because Service was terrible. Waited 4 hours to have my truck auto butlered. Scheduled for 9:00 am and it didn’t go in until 11:00 am and that’s only because I complained. Not happy that I spent the extra money for the auto butler. You guys need to get your service department to stop scheduling to many cars on the same timeframes. I’ll never buy another car or truck from your dealership again. I will also not refer your dealership to anyone. More
by JANABIANCHETTA
Employees Worked With
Other Employees :
Randy Mohrbach, Cree Lyons, Eric Eric
June 08, 2023
Sutton Ford is the best. .The service department is awesome and the people at the desk is very friendly. My car was serviced and ready in a reasonably time. .The service department is awesome and the people at the desk is very friendly. My car was serviced and ready in a reasonably time. More
by Madd821
Employees Worked With
Eric Eric
June 07, 2023
Great customer service, they listened to my concerns and gave appropriate advice. Mechanics exceeded my expected wait time. My car was serviced and ready for pickup in under 2hrs with no problem checking fo gave appropriate advice. Mechanics exceeded my expected wait time. My car was serviced and ready for pickup in under 2hrs with no problem checking for warranty coverage More
by SJ
Employees Worked With
June 07, 2023
They gave me a time and date and they get it done it was no surprises the young lady at the front counter in the cashier was very nice and respectful no surprises the young lady at the front counter in the cashier was very nice and respectful More
by CLEONARD.LC
