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Sutton Ford
Matteson, IL
4,494 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,494 reviews
March 23, 2023
Julian was awesome. Parts were placed in December and she provided regular updates on when the parts would be received. When the parts were received she called and was a Parts were placed in December and she provided regular updates on when the parts would be received. When the parts were received she called and was able to setup a quick service visit. Thank you for all your help. More
by TW
Verified CustomerEmployees Worked With
March 23, 2023
The sales person was very good. The price of vehicle was fair but Sutton Ford adds on $2300 for items never asked for or wanted. also promised a full tank of gas and only got 1/4, The price of vehicle was fair but Sutton Ford adds on $2300 for items never asked for or wanted. also promised a full tank of gas and only got 1/4, I couldn’t even make it home without filling up on gas. Being up front with these items would be a better practice. More
by ajschuett20
Employees Worked With
Bates
March 23, 2023
I really appreciate the concern and care I was shown it's good to have someone who is concerned about your problems and. Erik is a good example of that good to have someone who is concerned about your problems and. Erik is a good example of that More
by SHIRLEYWDRAKE2400
Employees Worked With
Eric Eric
March 23, 2023
Sutton Ford has the best customer service representatives in the south suburbs especially Jamie and Jillian. in the south suburbs especially Jamie and Jillian. More
by landerson7321
March 22, 2023
Always friendly service. The team answers all questions. The staff checked recalls and warranty to see if costs are covered. The team answers all questions. The staff checked recalls and warranty to see if costs are covered. More
by g.smith
Employees Worked With
March 21, 2023
Melissa at Sutton Ford is very knowledgeable and has exemplary customer service skills!!! She always kept me informed on my trucks status. When visiting the dealership she always knows who I was and is exemplary customer service skills!!! She always kept me informed on my trucks status. When visiting the dealership she always knows who I was and is very courteous. More
by Munoz9932
Employees Worked With
Melissa
March 20, 2023
Jessica once again has a five star rating. I went to Sutton Ford to have routine maintenance completed and she was very happy to help me get in and out of the service lane inside an hour and a I went to Sutton Ford to have routine maintenance completed and she was very happy to help me get in and out of the service lane inside an hour and a half. Thanks Jessica! More
by christel.cline
Employees Worked With
Jessica
