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Sutton Ford
Matteson, IL
4,494 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,494 reviews
February 23, 2023
Staff was courteous, helpful and they put me in a vehicle that I absolutely love. that I absolutely love. More
by dkosman122
Verified Customer
February 22, 2023
Excellent service staff, was given an expected time of completion, and found another recall that could be performed at the same time. I noticed that the young man doing the work on my car was 100% focused completion, and found another recall that could be performed at the same time. I noticed that the young man doing the work on my car was 100% focused and completed the job before the expected time of completion. A complete opposite of what I experienced at Homewood Ford last year! Thank you so much Sutton!!! More
by mtessling
Employees Worked With
Cree Lyons, Eric Eric
February 22, 2023
Quick Lane always gives more than expected like saying good morning from others that aren’t assisting you. good morning from others that aren’t assisting you. More
by lannwatts
Employees Worked With
Other Employees :
Randy Mohrbach, Cree Lyons, Eric Eric
February 20, 2023
My service rep was great, she was attentive to my My concern and needs....thank you concern and needs....thank you More
by rmoor234
Employees Worked With
February 20, 2023
Service Writer Mellisa LaBran and Anthony from the Truck Department , unfortunately questioned me about the need for my requested warranty repair. Making me feel as I was making frivolous claims. Very ver Department , unfortunately questioned me about the need for my requested warranty repair. Making me feel as I was making frivolous claims. Very very concerning to customer. More
by Mike Jordan
February 20, 2023
Wonderful, stupendous, outstanding, excellent, stellar, wonderfully stupendous, outstandingly wonderful, other worldly stellar, outstandingly stupendous, good wonderfully stupendous, outstandingly wonderful, other worldly stellar, outstandingly stupendous, good More
by paul_lane
Employees Worked With
February 17, 2023
Timely, reasonable, not trying to take advantage. Friendly interaction upon arrival and with repairman, good communication of the situation. Friendly interaction upon arrival and with repairman, good communication of the situation. More
by Smailesphil2
February 16, 2023
Melissa was very accommodating and had great communication. Arranged to get me back and forth to work. Fantastic service advisor. communication. Arranged to get me back and forth to work. Fantastic service advisor. More
by jentallant
Employees Worked With
February 16, 2023
Jillian was so helpful throughout the process. She ensued that I made it to work with an Uber and picked up to retrieve my vehicle. She was pleasent and helpful. Kudos to her She ensued that I made it to work with an Uber and picked up to retrieve my vehicle. She was pleasent and helpful. Kudos to her More
by celestainec
Employees Worked With
Other Employees :
I do not remember her name but she is an African American woman thatdrives the shuttle and she's relatively new. Very polite and friendly. , LaToyta McDonald
