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Sutton Ford

Matteson, IL

4.4
4,501 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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21315 Central Avenue

Matteson, IL

60443

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Showing 4,501 reviews

October 29, 2022

Mr. Parker made my buying experience easy and enjoyable. He was professional and extremely knowledgeable. I drove way highly satisfied! More

by tfears81
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lester Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2022 -

Sutton Ford responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 27, 2022

My experience at Sutton Ford was excellent. My advisor Jillian was amazing, She made me aware of how much points that I had. She explain to me how I can utilize my points towards my oil change. More

by Virginia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Sutton Ford responded

Hi Virginia, thank you for leaving such a great review and high star rating. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

October 27, 2022

Jillian is very friendly, polite and courteous, She makes you feel apart of the Ford Family. That's great! Great Customer service skills. More

by ohenders52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Sutton Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

October 26, 2022

My sales person was fantastic, they had me in and out in a timely manner. More

by Dylankelley8168
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Sporando
Nov 02, 2022 -

Sutton Ford responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

October 26, 2022

Fred Rozak the Mechanic was very good. His service is always superior. Never have a recall for any work completed. More

by bowl839
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2022 -

Sutton Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

October 26, 2022

Always very attentive, courteous, professional and thorough. Took great care of me and my car. More

by mzangie225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Eric
Nov 02, 2022 -

Sutton Ford responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

October 26, 2022

Pricing was a bit much for a water pump especially when it’s their product More

by perkmac7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2022 -

Sutton Ford responded

Hi, thank you for taking the time out of your day to tell us about your experience. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 26, 2022

It was important to me that dealership honored prices and specials listed online it made shopping easier More

by 1stladyhaze@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark (new to dealership)
Oct 31, 2022 -

Sutton Ford responded

Hi, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!

October 26, 2022

This is a great place to bring my vehicle for my next service appointment. The customer service is great, the time frame of work completions was wonderful. I was very pleased! More

by Sharleatha McKinnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cree Lyons, Eric Eric
Nov 02, 2022 -

Sutton Ford responded

Hi Sharleatha, we're pleased to hear everything was completed to your satisfaction! We hope to be of service to you again! Take care!

October 25, 2022

Greg was very friendly and helpful with any questions I asked him. I enjoy my 2021 Ford Edge very much. Great SUV!! More

by dbuzz87
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lester Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Sutton Ford responded

Hi, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!

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