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Sutton Ford - Service Center

Matteson, IL

4.4
3,260 Reviews

3,260 Reviews of Sutton Ford - Service Center

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April 14, 2022

From start to finish it was a great experience Thank you for everything. You guys are the greatest of all time. More

by cheflee34
Customer Service
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2022

The visit and communication was excellent, the work on my car was done in a expedited way Thank you Sutton Ford. More

by demetriuspreston41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LaToyta McDonald, Cree Lyons, Eric Eric
April 13, 2022

I received Speedy service which allowed me to carry on without a disruption to my day More

by lellison2182
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2022

Was able to call and make appointment to get my oil changed the same day. Noemi More

by noemi.rosa1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LaToyta McDonald, Mike Semik, Randy Mohrbach, Cree Lyons, Eric Eric
April 12, 2022

Horrible experience one person the service writer tells me a recall is covered and shows me the paperwork and then I find the other person says it is not covered. Cost me $200 for the diagnostic test for n More

by mobihome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jillian Stanford
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2022 -

Sutton Ford responded

We apologize for the miscommunication. What is your name so that we can address your concern?

Apr 12, 2022 -

mobihome responded

William Dennis

April 12, 2022

Great place to do business. The service staff are great to work with. Highly recommended! More

by dennissells538
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2022

Easy to work with, the people are very nice a treats custumers very good. Very happy with them More

by ffajardo511
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2022

Great service Great staff No issues at all Vehicle was ready when promised Waiting area was very clean and organized More

by daboss54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cree Lyons, Eric Eric
April 11, 2022

This was my first experience with Sutton ford they were knowledgeable fast and efficient I will be back More

by angelamattio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian stepinski
April 11, 2022

Very professional and services was well done and did not have to wait long. Car was washed nicely. More

by claratate3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The two young lady’s at oil change desk in the rear
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