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Sutton Ford - Service Center

Matteson, IL

4.4
3,260 Reviews

3,260 Reviews of Sutton Ford - Service Center

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March 21, 2022

Staff was very helpful and I will definitely be back for more service .the girls at the front desk for service are top notch. More

by Mark.Mazur5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Mohrbach, Cree Lyons, Eric Eric
March 21, 2022

Great customer service as always. Jessica remembered me and she contacted me when my part came in as promised! More

by gollidaym
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
March 20, 2022

My oil light came on shortly after leaving I ended up 6 quarts short leaving my truck at risk. The next mechanic reported that I could have had severe issues due to this negligence. After reporting this More

by bmlockridge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Randy Mohrbach
Mar 21, 2022 -

Sutton Ford responded

We apologize for the inconvenience. What is your name? Please call our service manager, Randy 708-720-8060

March 20, 2022

Sutton ford is an awesome place to do business. Would recommend for the great service and sales department. More

by m_martinez1238
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2022

Jillian give great service every time I come, she a great worker there, and the service is good waits not to long unless it’s other issues More

by conrado.tucker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2022

Melissa was extremely helpful and made my experience smooth and easy. Would reccomend Sutton Ford to my friends and family. More

by betsyajanicki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2022

Highly recommend SuttonFord! The staff went above and beyond to make everything go smoothly! Overall, Sutton Ford is amazing! More

by fleat123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LaToyta McDonald
March 18, 2022

Excellent service team. It was difficult initially to get the appointment but the team made up for it with the service! My Taurus has a new service home. More

by DRDIANE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Eric
March 18, 2022

Staff was very nice and courtesy, answer any questions that I may have asked. Dealership did an excellent job caring for my vehicle. More

by hemp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cree Lyons, Eric Eric
March 17, 2022

My transmission fluid was dry to the bone got the works and it wasn't checked didn't know until engine light came on More

by dwalker5954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Randy Mohrbach
Mar 21, 2022 -

Sutton Ford responded

Please share with us your name so that we can pull your file and give you a call

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