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Sutton Ford - Service Center

Matteson, IL

4.4
3,260 Reviews

3,260 Reviews of Sutton Ford - Service Center

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January 20, 2022

It was a very Nice Dealership to have myCar @ It was a very Nice Dealership to have my Car @ & I will always go back there for Service More

by JJones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2022

Every was friendly. They shared with me exactly what was needed to be done on the car. There were no surprises More

by NEWFIE6319
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2022

I always receive top notch service when I come to Sutton Ford. I drive out of my way past other places just because of their service and hospitality. Please don’t ever change! More

by gollidaym
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie
January 19, 2022

They were thorough and took care of my car needs at that time. Will use the services again. I actually have a car issue that needs their services now. More

by mylf208
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2022

The service was good. I was treated like a valued customer. The repairs did on my vehicle was outstanding. I would be bringing my vehicle back again if needs repairs. I was truly satisfied.thank you. More

by MDOXY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Eric
January 19, 2022

In the 9 years I have going to the dealership for service, I have always received top notch treatment. More

by MPG315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2022

I like sudden ford. I dont feel that I was being treated fairly with service . More

by annielcannon
Price
Recommend Dealer
Yes
Employees Worked With
Eric Eric
January 17, 2022

Everything was done very professionally and in a timely matter. I really appreciate the concern for my vehicle in ordering the correct parts and washing my vehicle without me asking. Also setting up an app More

by 10447GUYTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2022

Informative and helpful showed professionalism called when car was ready or not every one was kind notable coffee machine was out only downside More

by jimrrjb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cree Lyons, Eric Eric
January 16, 2022

Terrible mechanics no discounts unnecessary charges to find issues. Quick to return car. No discounts More

by kingahkeem23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nate Sutton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

Sutton Ford responded

We are sorry that you were not satisified. We are very competitive and occasionaly offer coupons. There is a cost to diagnosis as we must pay the technicians.

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