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Sutton Ford - Service Center

Matteson, IL

4.4
3,260 Reviews

3,260 Reviews of Sutton Ford - Service Center

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October 09, 2021

Very nice dealership, employees are friendly and I was able to get the repair done in a timely manner More

by joseph.robinson02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Mohrbach, Cree Lyons, Eric Eric
October 08, 2021

The front desk girl was excellent !! The wait for an oil change was kinda ridiculous. 2 hours to have a “the works “ oil change. More

by j.meyers93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2021

I have always got great service from Sutton Ford that is why I always come back to Sutton More

by ritakmartin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2021

Been going here for years. They took the initiative to set up a rental since my car wasn’t ready. More

by LISA_EXCLUSIVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2021

Great service. Friendly staff and very punctual. Assisted me with my ride back to work while car was in repair. More

by SBERRY2K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember
October 07, 2021

It was good news for me I need a new battery was in and out More

by SHANNONACY
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2021

It’s always a pleasure to bring my car to Sutton for for service they always clean it there’s never oil on my steering wheel I just love it More

by reginaldmitchell61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lester Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2021

Nice people. Good customer service. Friendly Nice people. Good customer service. Friendly environment. Usually work with Jamie. Nothing else I can say More

by littlekevin78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lester Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2021

The Service Department not as friendly as I am use to from past Service Team, even from just trying to call in to schedule service. More

by edddieman2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2021

The Team at Sutton was very very polite and professional the I was in great job on the service More

by solomonstewart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cree Lyons
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