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Sutton Ford - Service Center

Matteson, IL

4.4
3,260 Reviews

3,260 Reviews of Sutton Ford - Service Center

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September 21, 2021

Every time I come in. They treat me very well and do good work also. More

by kimdm197
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I really don't know her name but she was very good to me
September 20, 2021

Just had to call someone to help get my car back started … they said who ever worked on the car loosened my battery cable More

by LES.FLOWERS8907
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Eric
Sep 29, 2021 -

Sutton Ford responded

We apologize for the inconvenience but glad we could rectify. We look forward to showing you our stellar service in the future

September 20, 2021

Jillian Sanford in quick lane service dept is great and has great customers service at Sutton Ford. More

by hutsonqueen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anita Sutton , LaToyta McDonald, Mike Semik, Randy Mohrbach, Cree Lyons, Eric Eric
September 20, 2021

There nothing to say about this dealership, get my truck service and that's it besides I like the service I received in quick lane More

by asrpolk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2021

Great service every time we have our cars serviced. Jillian is a great asset to your company. She remembers everyone and is always happy and pleasant. More

by beabz
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2021

Communication was great! Very fast! Will be back soon also they work with your schedule. More

by spoiledbratnessa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2021

I am very glad to have something to say about Sutton Ford they have been Good to our family in Sales. Service and Sincerity. I just had my Oil and Tore rotation done and Jillian took care of us. More

by vpope1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cree Lyons
September 18, 2021

I got fast, friendly and courteous service. My waiting time was was short and the gentlemen who performed the service on my vehicle has a great personality. More

by millionmiler33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica, Julliene , chuck Yzaguirre
Sep 30, 2022 -

millionmiler33 responded

Thanks for such great service.

September 18, 2021

The services rep are very helpful however the auto buff & the mechanics don't hold up their end of the deal More

by MR.MOJO525
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cree Lyons
September 17, 2021

Great service, Great communication no issues what’s so ever. Highly recommend them. Melissa provided great service More

by Kszewczyk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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