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Sutton Ford - Service Center
Matteson, IL
3,260 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,260 Reviews of Sutton Ford - Service Center
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August 30, 2021
Nice people to do business with. They are friendly and prompt. The dealer is clean and Professional services. The technician explains thoroughly about the services needed. prompt. The dealer is clean and Professional services. The technician explains thoroughly about the services needed. More
by karole.williams
Verified Customer
August 30, 2021
Great, and fast Service. Everybody was so nice! I called ahead of time to make sure they wasn’t packed and when I got there the wait was just as I was told over the phone. ahead of time to make sure they wasn’t packed and when I got there the wait was just as I was told over the phone. More
by rebecca.payton
Employees Worked With
Jessica
August 28, 2021
The worst experience ever had my car towed there to get fixed ended up out-of-pocket 1000+ a had my car towed because you guys want to charge me so much more money to fix my car ridiculous, I will never fixed ended up out-of-pocket 1000+ a had my car towed because you guys want to charge me so much more money to fix my car ridiculous, I will never recommend you guys ever again More
by JPARSON1228
Employees Worked With
August 28, 2021
I had to wait longer than in the past but I was informed up front of the wait. The staff remains friendly and professional worth the wait. up front of the wait. The staff remains friendly and professional worth the wait. More
by sherrod.gladys
Employees Worked With
August 27, 2021
All the people we deal with for service, especially those in Quick Lane, have always been friendly and professional. The service is always done well and in the time frame they promise - with frequent updates in Quick Lane, have always been friendly and professional. The service is always done well and in the time frame they promise - with frequent updates. They make us feel they are glad for our business. More
by Bobbie woj
August 27, 2021
Brought my truck in for a scheduled Auto Butler and could not be happier. My truck was completed quickly and the employees could not be any more pleasant. This is a very laid back dealership who caters to it not be happier. My truck was completed quickly and the employees could not be any more pleasant. This is a very laid back dealership who caters to its customers and it really shows. I’m glad I made a purchase here. More
by DYB3611
Employees Worked With
August 27, 2021
Overall grade help. Great assistance to help me get my parts for my shocks timely manner brought it in and the next day they got it done parts for my shocks timely manner brought it in and the next day they got it done More
by williehenderson105
Employees Worked With
Other Employees :
Randy Mohrbach, Cree Lyons, Eric Eric
August 26, 2021
The employees in the service department need to be trained on how to respect other people's vehicles. The lack of respect is terrible. They left oil on my mats and door panel. trained on how to respect other people's vehicles. The lack of respect is terrible. They left oil on my mats and door panel. More
by Mesobadd
Employees Worked With
Oil changers
August 26, 2021
The quick lane service representatives are always professional and pleasant with all customers even when the customers are rude. They go an extra mile to satisfy the customer. professional and pleasant with all customers even when the customers are rude. They go an extra mile to satisfy the customer. More
by mszcaston
Employees Worked With
Jessica
August 25, 2021
Melissa Lebran is the best service writer in the 60 yrs I have owned a car. Jaime Lebran is a master mechanic whom I completely trust. Both individuals take pride in their work. have owned a car. Jaime Lebran is a master mechanic whom I completely trust. Both individuals take pride in their work. More
by dr.lwojcik
Employees Worked With
Other Employees :
Jaime LeBran, Master Mechanic, Randy Mohrbach, Cree Lyons, Eric Eric
