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Sutton Ford - Service Center
Matteson, IL
3,259 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,259 Reviews of Sutton Ford - Service Center
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Verified Customer
August 16, 2023
Still waiting for the part was told it will take a day for it to come in now it Wednesday no part yet why? I will call them and let them know I’m coming in so the can fix the seat till the part comes in n for it to come in now it Wednesday no part yet why? I will call them and let them know I’m coming in so the can fix the seat till the part comes in not driving around with a torn apart seat. Not happy. More
by ELLIOT.VILLARREAL
Employees Worked With
August 16, 2023
Overall I’m pleased with this dealership. I’m just disappointed they no longer offer loaner vehicles when you purchase new & have to have your car serviced. I keep my vehicles for a long time I’m just disappointed they no longer offer loaner vehicles when you purchase new & have to have your car serviced. I keep my vehicles for a long time so I’m not sure if I’ll purchase new again from Sutton Ford. More
by STACEEJACKSON
Employees Worked With
Other Employees :
Jason (unclear if last name) in Quick Lane 5 Stars
August 15, 2023
Customer service was very good. We had a young man named Jason to help us who is very attentive. We also had a driver for us to get us where we’re going Robyn we appreciate all thes We had a young man named Jason to help us who is very attentive. We also had a driver for us to get us where we’re going Robyn we appreciate all these people that played a part for our two day for two different car service. More
by Leimomimartin1.Ls
Employees Worked With
Jason, Robyn
August 15, 2023
The service person person was extremely helpful and deserving of 10 stars. I am very satisfied deserving of 10 stars. I am very satisfied More
by Louise Wint
Employees Worked With
August 14, 2023
I have been coming to Sutton for over twenty years. Your customer service is excellent m. I will continue coming there for all my car needs. Your customer service is excellent m. I will continue coming there for all my car needs. More
by VINCEHA2
August 14, 2023
Jessica and her team, especially the technician Charles put my 2002 PT CRUISER back on the road in excellent condition. The performance was unbelievable, better than when first purchased! put my 2002 PT CRUISER back on the road in excellent condition. The performance was unbelievable, better than when first purchased! More
by GHamilton2000
August 11, 2023
I think you guys treat your customers like xxxx over there I am going to take my vehicles elsewhere from this point forward. You are some xxxxxxxx and I know it you know it I don’t ever wanna do busines there I am going to take my vehicles elsewhere from this point forward. You are some xxxxxxxx and I know it you know it I don’t ever wanna do business with your gay. Please lose my xxxxxxx number. More
by D.LEASURE11
Employees Worked With
August 11, 2023
Jillian went over and beyond to make sure we were communicated with and we’re happy with service being provided. Her attention to detail to ensure you’re happy is what caught our attention the most. communicated with and we’re happy with service being provided. Her attention to detail to ensure you’re happy is what caught our attention the most. More
by Brandon Brown
August 11, 2023
Great customer service from Jillian and transporters. Still hearing a sound in right front tire area. Still hearing a sound in right front tire area. More
by crystal_241
Employees Worked With
