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Sutton Ford - Service Center
Matteson, IL
3,260 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,260 Reviews of Sutton Ford - Service Center
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August 25, 2021
I'm very impressed with the Customer service focus and I'm very impressed with the Customer service focus and professionalism of which makes it a pleasure not chore when uou have to bring your car in for I'm very impressed with the Customer service focus and professionalism of which makes it a pleasure not chore when uou have to bring your car in for service. More
by cburke1720
Verified CustomerEmployees Worked With
Cree Lyons
August 25, 2021
The service at this dealership is always friendly. Have both having my vehicle serviced here for years. The staff is always pleasant,cordial and personable. They do great work. both having my vehicle serviced here for years. The staff is always pleasant,cordial and personable. They do great work. More
by pameladebose
Employees Worked With
Other Employees :
Randy Mohrbach, Cree Lyons, Eric Eric
August 25, 2021
Staff is friendly. Work that Needs to be done on vehicle is completed in a timely manner. I chose to wait for repair to be done but if I had needed transportation to my home it would have been provided. is completed in a timely manner. I chose to wait for repair to be done but if I had needed transportation to my home it would have been provided. More
by ARLENELS
Employees Worked With
Cree Lyons
August 23, 2021
Quick,efficient and friendly. Everyone there was friendly and answered any question that I had. Always a great experience when going to Sutton Ford. Top notch service and answered any question that I had. Always a great experience when going to Sutton Ford. Top notch service More
by zbutkus
Employees Worked With
August 23, 2021
You Continue To Text Me About TGE WRONG CAR!!!!! I Drive The FOCUS!!! The Fusion Belongs To MR. McClendon!!!! Why Can't You Guys Get That Right????? The FOCUS!!! The Fusion Belongs To MR. McClendon!!!! Why Can't You Guys Get That Right????? More
by G9T9
Employees Worked With
NO One... Because MY Car Wasn't There!!!
August 21, 2021
Usually a good place for service, this time august 3rd.2021 I was not pleased . Don't believe tires got rotation done & multi- point inspection was I guess incomplete because on August 20 my wife brok 3rd.2021 I was not pleased . Don't believe tires got rotation done & multi- point inspection was I guess incomplete because on August 20 my wife broke down because of the serpentine belt coming apart!!?? Tried to call sevice department on Sat the 21st & no answer, not happy about belt problem!! More
by dweller5719
August 20, 2021
Really great service and listening to issues. Responsive and patient. The people are prompt and helpful. Ford I didn't trust now I do with the service and quality of the car. and patient. The people are prompt and helpful. Ford I didn't trust now I do with the service and quality of the car. More
by Golf1116
Employees Worked With
Other Employees :
LaToyta McDonald, Mike Semik, Randy Mohrbach, Cree Lyons, Eric Eric
August 20, 2021
I had my car in for a trans problem. They charged me for evaluation. Said no problem. Now car is doing same Trans issue. Poor evaluation. Said no problem. Now car is doing same Trans issue. Poor More
by keithwash898
Employees Worked With
August 19, 2021
Sutton makes every effort to make it covenient for the customers to have maintenance on their cars they even offer shuttle service I am very pleased with the service customers to have maintenance on their cars they even offer shuttle service I am very pleased with the service More
by ritaharrison45
Employees Worked With
LaToyta McDonald
August 19, 2021
The technicians are friendly and do a good job. We usually get in and out quickly. The price is decent. Most regular maintenance on our vehicles is done there. usually get in and out quickly. The price is decent. Most regular maintenance on our vehicles is done there. More
by silao2
Employees Worked With
