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Sutton Ford - Service Center
Matteson, IL
3,260 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,260 Reviews of Sutton Ford - Service Center
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August 03, 2023
I normally drop my car off to get serviced at Sutton Ford. The employees were very nice and helpful. Ford. The employees were very nice and helpful. More
by shawanastrong
Verified CustomerEmployees Worked With
Other Employees :
Randy Mohrbach, Cree Lyons, Eric Eric
August 03, 2023
Nothing but complete satisfaction from dealership, Stacy McClain is truly an asset. JASON, the desk scheduler was professional and timely every with step. I highly recommend Sutton Ford for all your auto McClain is truly an asset. JASON, the desk scheduler was professional and timely every with step. I highly recommend Sutton Ford for all your automotive needs... More
by Happy
Employees Worked With
Other Employees :
Randy Mohrbach, Cree Lyons, Eric Eric
July 31, 2023
Always a good experience with Sutton! No complaints and fast and friendly service! They are the best! No complaints and fast and friendly service! They are the best! More
by kregan70
Employees Worked With
July 31, 2023
Jillian is always professional and attentive. Very nice to work with. She always looks to respond to everything unlike Erik who never responded to anything. My problem was that time had to Very nice to work with. She always looks to respond to everything unlike Erik who never responded to anything. My problem was that time had to come back because for whatever reason my phone was apparently not synced or at least correctly and I had to come back. More
by GAS
July 31, 2023
The blower on my air conditioner only works on three and four now I'm sad. It worked on 1, 2,3 and 4 before I had my conditioner repaired on by the service department. four now I'm sad. It worked on 1, 2,3 and 4 before I had my conditioner repaired on by the service department. More
by 13LUCKYRED
July 31, 2023
Mr. Lester Parker was very prompt and professional in resolving my concerns regarding my vehicle. My vehicle is in and out the same day. I was treated as a valued customer! resolving my concerns regarding my vehicle. My vehicle is in and out the same day. I was treated as a valued customer! More
by rcrens2
Employees Worked With
July 29, 2023
Sutton has always been very professional and friendly and meet all my car need . Thanks Sutton meet all my car need . Thanks Sutton More
by dorothy.garrison
July 28, 2023
I was 13 hours from home and needed a charge pipe clamp tightened on my f250 since I didn’t have the correct tools. After 2 hours of waiting and being charged $75, I was driving back 45 minutes and it popp tightened on my f250 since I didn’t have the correct tools. After 2 hours of waiting and being charged $75, I was driving back 45 minutes and it popped off again. I went to another shop who said it wasn’t put on correctly, after they fixed it, it had no issues all the way home. More
by Bourgeoisfarms
Employees Worked With
Cree Lyons
July 28, 2023
Melissa LeBran is the best. She goes above and beyond for her customers. The gentleman that did the work on my car was excellent and very patient with me and answering all my qu She goes above and beyond for her customers. The gentleman that did the work on my car was excellent and very patient with me and answering all my questions. Thank you More
by LAYNRED0007
Employees Worked With
Melissa Lebran
July 28, 2023
Great customer service understanding all my needs no problem whatsoever. Thank you very much Sutton Ford. problem whatsoever. Thank you very much Sutton Ford. More
by wroberts777
