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Sutton Ford - Service Center

Matteson, IL

4.4
3,260 Reviews

3,260 Reviews of Sutton Ford - Service Center

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July 27, 2023

Service was great everything went well Margaret Goldrick was excellent they were all professional polite and friendly More

by LOUISEHAWKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margaret Goldrick
July 26, 2023

Knowledgeable service team, prompt service. Good price. Clean facility, friendly people. Clean bathroom. Good coffee. More

by gringojo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LaToyta McDonald, Mike Semik, Cree Lyons, Eric Eric
July 26, 2023

Greeted with a smile, from Jillian. Services needed were provided on as timely manner as I waited for my vehicle. More

by Fredonia1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2023

I really appreciate it Jamie and Melissa, as well as the mechanics, Professional, kind, fear, expedient service! More

by gphneely22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2023

the services visor in the service done on my car was excellent I give them four stars. More

by tykie50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cree Lyons, Eric Eric
July 24, 2023

This time I was using quick lane for my wife’s 2014 Lincoln MKS, Jessica was wonderful & made my experience relaxing & pleasant. More

by J.P.Eaton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Harris
July 24, 2023

Best dealership I’ve ever had the privilege of dealing with. Excellent customer service and top quality work done on my vehicle. More

by jjmaltbia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jr and Jason Sr
July 22, 2023

Service rep Melissa was attentive, helpful, pleasant, and professional. She helped to make my recent service experience a very positive one. More

by lthiesen10
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2023

I brought my vehicle in for a check engine light problem, and it sadly turned out to be an expensive issue with my turbo charger on my 4 cylinder 2019 Ford escape. That I had barely owned for over a year. Wh More

by AGronin85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2023

The Sutton Ford staff that I worked with were very friendly. I will definitely use them for service again. More

by Charlie.e.weeks
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Mohrbach, Cree Lyons, Eric Eric
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