Sutton Ford - Service Center
Matteson, IL
3,259 Reviews of Sutton Ford - Service Center
I had service done in the quick lane department. Service was great, facilities were clean. Ms Stanford was very helpful and polite. my service wait time was short was great, facilities were clean. Ms Stanford was very helpful and polite. my service wait time was short More
Always top notch. Jamie is amazing. All the service members are friendly and professional. I have had more interactions with jamie. I always feel they honest. members are friendly and professional. I have had more interactions with jamie. I always feel they honest. More
Service was excellent. The Associate explained the findings before completing the work and I was served immediately, upon my arrival. Very pleased with the service I received. findings before completing the work and I was served immediately, upon my arrival. Very pleased with the service I received. More
I had a great experience. My only disappointment is not offering coupons. I had a coupon I though I could use there however it was for the location in River Oaks. Using coupons will save your customers mon offering coupons. I had a coupon I though I could use there however it was for the location in River Oaks. Using coupons will save your customers money therefore giving you more business as they will return for the best rate. I could of saved over $100 going somewhere else. More
They give good service. A lot of room inside never had a call back something they did they Gave me a loaner when I had my car serviced mellisa was great very satisified call back something they did they Gave me a loaner when I had my car serviced mellisa was great very satisified More
I want to thank Jillian for taking such good care of me every time I come to Sutton Ford. She’s the prime reason why I return for service even if it’s not a Ford vehicle. every time I come to Sutton Ford. She’s the prime reason why I return for service even if it’s not a Ford vehicle. More
Very professional and helpful at the front desk. Resolved problems quickly. They were friendly and apologized for the mechanic who caused issue. I was happy with them problems quickly. They were friendly and apologized for the mechanic who caused issue. I was happy with them More
Excellent customer service at Sutton Ford!! It always is a pleasure dealing with the staff in the Quick Lane Department. I am a longtime customer. a pleasure dealing with the staff in the Quick Lane Department. I am a longtime customer. More
Unfortunately, My car was damaged, while in service . After informing the manager Jamie he took good care of me. Jamie, Randy,Cree & Jessie was very Professional and kind. Their Attitude made a bad sit After informing the manager Jamie he took good care of me. Jamie, Randy,Cree & Jessie was very Professional and kind. Their Attitude made a bad situation pleasant! More
Always helpful and clearly explaining what needs to be fixed before hand. Full car inspection and recommending other fixes necessary. Clean and safe and friendly reception. fixed before hand. Full car inspection and recommending other fixes necessary. Clean and safe and friendly reception. More