Sutton Ford - Service Center
Matteson, IL
3,259 Reviews of Sutton Ford - Service Center
Everyone in quick lane is always so helpful and friendly. The cashier station is where there is area of opportunity. There is always a long line to pay. Everyone has to wait for one cashier and it is not The cashier station is where there is area of opportunity. There is always a long line to pay. Everyone has to wait for one cashier and it is not always due to staffing sometimes it's due to talking. After waiting patiently to get your car serviced you really dont want to wait an additional 20 to 30 minutes to pay. I have been at night and during the day and that is just the way it is. Fix this and your establishment would be excellent. More
Courteous and professional. Got me a ride home. Promptly. Late hours accommodated my schedule. Prices are expensive. I felt like I was being milked for other services that I did not need though. Late hours accommodated my schedule. Prices are expensive. I felt like I was being milked for other services that I did not need though. More
I was treated very nice by Jessica Melissa and Cree they were spot-on for the needs of my vehicle and the service was very good. were spot-on for the needs of my vehicle and the service was very good. More
Jessica and Jillian are always helpful and polite no matter how busy they are. Work is always done promptly, and always done before the promised time. matter how busy they are. Work is always done promptly, and always done before the promised time. More
We recently purchased our first Ford , when we needed servicing we took it to Sutton , what an easy and great experience , they really go above and beyond . servicing we took it to Sutton , what an easy and great experience , they really go above and beyond . More
Even though I don't like having to make service calls I know it's necessary to keep my Fords operating properly ( I'm been a Ford owner since the 70's) However It has always been a pleasure bringing my aut know it's necessary to keep my Fords operating properly ( I'm been a Ford owner since the 70's) However It has always been a pleasure bringing my autos in to Sutton Ford for servicing. Jammie and Jullian are the best Service Representatives/Advisors in the World, they know the product, knowable about appropriate time for the service, and they are kind & professional. My automobiles have been serviced properly and in a timely fashion each time.. I'm very please with the quality of service of Sutton Ford. More
Had to go back to the dealership three times ask them to clean behind my wheel never clean behind it they never clean underneath the car behind the wheel clean behind my wheel never clean behind it they never clean underneath the car behind the wheel More
Great service every visit. Service done in a timely manner. I have referred my sister to your establishment. We love Sutton Ford, thank you for your excellent service. manner. I have referred my sister to your establishment. We love Sutton Ford, thank you for your excellent service. More
It's close to our home. They always keep us up to date on what happening with our car when we bring it in for service. All employees are always nice and friendly. what happening with our car when we bring it in for service. All employees are always nice and friendly. More
The service at Sutton Ford is fantastic. Jessica and Jacob in the Service Department are top notch professionals. I brought my car in on a Friday evening late and they stayed after to make sure I was ba Jacob in the Service Department are top notch professionals. I brought my car in on a Friday evening late and they stayed after to make sure I was back on the road in great shape. More