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Sutton Ford - Service Center

Matteson, IL

4.4
3,259 Reviews

3,259 Reviews of Sutton Ford - Service Center

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July 13, 2023

The Lebrans give quick, knowledgeable, and trusted service. Everyone at Sutton is friendly and helpful More

by dr.lwojcik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cree Lyons
July 12, 2023

I'm always treated with respect when I visit! I will return to get my vehicle serviced. More

by tscott13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cree Lyons, Eric Eric
July 12, 2023

I got waited on right away. Once so told them the problem. They made an appointment for me. They even arranged to bring me home and pick me up after the work was done. Great More

by S Griffin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Mohrbach, Cree Lyons, Eric Eric
July 10, 2023

I haven't had a problem thus far with customer service or the sense of urgency of my matters More

by cece9603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
July 10, 2023

Service was good. I had a change of yours. I like the fact the manager reduced my cost due to the inconvenience More

by supasutton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2023

They provided great service at a great price was very happy with everything. Service department went out of their way to make sure I was happy. More

by Dodge owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Mohrbach, Cree Lyons, Eric Eric
July 10, 2023

Well informed polite clean great job very helpful was a pleasure to have come to my house and do the work More

by glennmarsh61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know mechanic name
July 04, 2023

I was part of a scam for paying for full service oil change but none of the fluids were filled More

by Bernie.hudson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nate Sutton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Vasquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric, LaToyta McDonald, Mike Semik, Randy Mohrbach, Cree Lyons, Eric Eric
July 04, 2023

The one thing that I like about this dealership, is that they're straight forward, and fixed my vehicle in a timely manner. More

by Jamesdaltonjr7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2023

Service was scheduled in a very timely manner. I was informed of the cost before any work was initiated. They took care of all my recalls. Service was good. More

by qfashionable
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason
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