Back

Sutton Ford - Service Center

Matteson, IL

4.4
3,259 Reviews

3,259 Reviews of Sutton Ford - Service Center

Sort by
October 17, 2020

Great,experience always what ever your reason for going there,always a pleasure interacting with the staff in a whole,the owner mr sutton is a decent person, God bless them always. I travel far from my hom More

by girlbigeye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LaToyta McDonald, Randy Mohrbach, Cree Lyons, Eric Eric
October 16, 2020

Melissa, and the Lincoln team are always helpful and very organized. They always go above and beyond for customers like me. Top services always. Thanks More

by smprentiss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian the Mechanic , Randy Mohrbach, Cree Lyons, Eric Eric
October 15, 2020

Friendly professional service with very pleasant atmosphere. Customer service was excellent. Friendliness was excellent. Price was fair. Quality of work was excellent and I am grateful for the More

by iamsatisf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cree Lyons
October 14, 2020

I have been customer for over18 years. All my vehicles have been purchased here. I love the great service and the salesperson who assisted me. More

by lorettajackson37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quick lane employees , LaToyta McDonald, Randy Mohrbach, Cree Lyons, Eric Eric
October 14, 2020

This is a much better dealership in the past few years. The delivery of the car is improved and it’s better staffing with people that are or seem sincere and not fake I have to do this personality. Quick L More

by larrytrump1
Recommend Dealer
Yes
Employees Worked With
chuck Yzaguirre
October 12, 2020

Always great service. Professional courteous. Only suggestion is car should be brought to you instead of having to look for your car. Or a least offered More

by fishandladyfish1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quick Lane
October 12, 2020

Very nice dealer.. everything was on point very good service I recommend definitely going back for future repairs or car service on cars thank Sutton ford More

by Juan b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Eric
October 12, 2020

Jilly always goes above and beyond. She is an excellent Cust Service Employee. Always happy with service at Sutton -they do an awesome job! Thanks! More

by jeansmith1409
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2020

One of my favorite events for my Escape and me is our auto butler visit! When I pick it up, it is as beautiful as the day I bought it! Pristeen! I am also very grateful for the ride home after I drop it More

by SLCEscape
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cree Lyons
October 12, 2020

Came in for oil change...3 hours later at QUICK LUBE...change the name to Sutton Lube,not first time....need to go somewhere else... More

by gftiberi05
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Cree Lyons
Oct 31, 2020 -

Sutton Ford responded

We do have an online check in service. We apologize that we have been very busy so times are longer than usual

...
212
...