Sutton Ford - Service Center

Jillian, is very helpful and is a good people’s person. Every time I go to Quick Lane Jillian is patient with me and other customers. She is a asset to Sutton Ford! Every time I go to Quick Lane Jillian is patient with me and other customers. She is a asset to Sutton Ford! More

I went there just to look. But end up buying a MkC. My salesperson was Anita Sutton whom was recommended by Michael Miller. Ms. Sutton was very polite professional and she knew her every detail of the c salesperson was Anita Sutton whom was recommended by Michael Miller. Ms. Sutton was very polite professional and she knew her every detail of the car No hassle, no going back and forth to the finance department. Did it all from the comfort of my home.Love this car. Wonderful people to do business with. More

Jill's customer care is outstanding. I walked in to dealership because my low tire pressure light kept coming on. I had a 1 hour window to have the service department look at my tires. They had it do dealership because my low tire pressure light kept coming on. I had a 1 hour window to have the service department look at my tires. They had it done in 40 mim. More

Sutton Ford in my opinion is on the top of their game when it comes to sales and service. The staff is very polite and caring. I love doing business with them. when it comes to sales and service. The staff is very polite and caring. I love doing business with them. More

I came in for am oil change and experienced a strong smell of oil several days after i got home. I took the explorer back and the service manager at the desk notified the other setbice manager and he wa smell of oil several days after i got home. I took the explorer back and the service manager at the desk notified the other setbice manager and he was leaving for the day but he stopped and accommodated me by putting the car on the rack and giving me a new filter. I appreciate all of the people involved with accomodateing me. I can't remember their names but I thank them. More

Well I wish they would of helped me reset my oil life on my Ford Pass they said it automatically reset WELL it still says 55% It never reset so does that mean I really didn’t.get the oil change I paid for c my Ford Pass they said it automatically reset WELL it still says 55% It never reset so does that mean I really didn’t.get the oil change I paid for cause according to my app it’s still at 55% and no one wanted to show me how to reset More

Service was good. Wish some one would explain Ford point system and that coupons would pop up when you sign that could be applied.to the job requested. system and that coupons would pop up when you sign that could be applied.to the job requested. More

My service person was Melissa. She was very kind and respectful. She simply communicated the issue, gave updates on timing, got the job done. If I had two sets of hands, I give her four thumbs up. respectful. She simply communicated the issue, gave updates on timing, got the job done. If I had two sets of hands, I give her four thumbs up. More

Our family had been with.Ford ,for years.Whether, it sale or service you all were alway there for us.You make sure we had great discount s,top notch, service.We folks are off the chains! Which means you're d or service you all were alway there for us.You make sure we had great discount s,top notch, service.We folks are off the chains! Which means you're dinomite! Thanks!!!!## More