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Sutton Ford - Service Center

Matteson, IL

4.5
3,260 Reviews

3,260 Reviews of Sutton Ford - Service Center

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February 28, 2020

Every time that I had called Melissa the services provided to my vehicle has always been excellent she has great customer service continue the great work Melissa More

by Hughcooper10
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2020

Hi Jillian, all is well. I was quite pleased with the services rendered to me on yesterday. I want to thank you and the team very much. 😊 More

by cmason515
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LaToyta McDonald
February 28, 2020

I received great service at Sutton service department. Can’t say that for other dealers. I will continue to use Sutton instead of the dealer I purchased my vehicle from. Melissa was great and kept me upda More

by kshires4
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2020

Sutton Ford is ALWAYS AWESOME Whenever I have gone to Sutton Ford the experience has been awesome. The service and Quick Lane teams are the best. They are friendly, know their vehi More

by styler2254
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Walker, Eric Eric, Dave Pleckham
February 27, 2020

Thank you from the Professional Service received at the Service Desk Personnel to the Mechanic to the Cashier. My car was done in a timely manner, overall, Excellent Service. More

by rwarnsley
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LaToyta McDonald
February 27, 2020

Excellent crew Kept me informed of the work being done kept cost down gave me excellent service enjoy being around thank you for great service More

by uturndoc
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2020

It was a quick and easy buying experience and it makes a first time buyer think highly of the place. I would for sure come back if I’m to by another car More

by Micdarnall19
Recommend Dealer
Yes
Employees Worked With
Lester Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2020

Jamie Vasquez give good customer service. I like going to him when. I do business @ Sutton Ford. Keep up the good wk. He go over and beyond More

by lynette_cerocke
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2020

I’m glad that with the problem I experienced with my F150 and thinking I wouldn’t be able to pay for repair the flex plan was AWSOME. Eric was a great help. The first time I was there Dave help and I had a More

by tazmeved
Recommend Dealer
Yes
Employees Worked With
Eric Eric
February 24, 2020

Purchased my vehicle there 15 years ago and they always conduct my maintenance and repairs. Always honest and upfront about costs and I wouldn’t trust any other place. More

by KH
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The cashier that is there on Saturdays. She is always very nice and helpful.
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