Back

Sutton Ford - Service Center

Matteson, IL

4.5
3,260 Reviews

3,260 Reviews of Sutton Ford - Service Center

Sort by
February 24, 2020

Your team was awesome and jill was great as alway I thank you and will be back for service again thank you thank you thank you More

by bassjohnnie.jb
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2020

Erick was fantastic and very attentive and knowledgeable. He up dated in my vehicle through out the days and explained what their findings were I appreciate Erick and Sutton Ford I forget the front deck More

by jdavis0630
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cree Lyons, Eric Eric
February 22, 2020

Curtious and good service! Additional service suggestions were offered with options for addressing the issues. The wait time was kept acceptable. Very satisfied with the feel of the car after service. More

by Chico
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Eric
February 22, 2020

The Service writer was great . The service that I received was not good at all .I was very disappointed in service that I received here . More

by Russ
Recommend Dealer
No
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Harris
February 20, 2020

Very unhappy I’m just mad as xxxx , every time I went to try and explain the way my car was acting Melissa got up tight More

by theresabarrow108
Recommend Dealer
No
Employees Worked With
Melissa LeBran
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2020

As always very please with my serviceI will be CONTINUE As always very please with my service I will be CONTINUE to bring my vehicle and REFERREING MY FAMILY AND FRIENDS. THANKS TO THE SUTTON FAMILY. More

by hlf37474
Recommend Dealer
Yes
Employees Worked With
Nate Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittani Ashley Culpepper, Cree Lyons, Eric Eric
February 20, 2020

Jamie Vasquez was excellent expert in service. He was very good in selection of the proper bug guard for the front of my F-150. Great job!! More

by lbibbie
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen Taloff
February 19, 2020

Outstanding service as usual. Because of the wonderful customer service and as well as Jillian's professionalism, I don't mind driving to Sutton for service from afar. More

by kimevans820
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2020

Great, efficient service. New place for me, old dealership service department wasn't cutting it. Glad I have a new place just a few minutes further More

by Lynne
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2020

Great service by caring and committed staff. Team Sutton ensured my questions were addressed and provided updates throughout the day. Impressed by follow up and status checks days after maintenance complete More

by SLIII
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob 5 stars, LaToyta McDonald
...
243
...